There are newer employer reviews for Grande Communications
There are newer employer reviews for Grande Communications

See Most Recent

Great pay, small business feel, great coworkers

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Representative in San Marcos, TX
Former Employee - Technical Support Representative in San Marcos, TX

I worked at Grande Communications full-time (More than a year)

Recommends
Neutral Outlook
Recommends
Neutral Outlook

Pros

Flexible schedules, competitive pay, small business with big ambitions

Cons

It can be stressful at times, getting weekends off is almost impossible

Advice to Management

give employees ways to earn weekends off every now and then

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  1. Busy place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Marcos, TX
    Current Employee - Anonymous Employee in San Marcos, TX

    I have been working at Grande Communications full-time (More than 10 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Fair balance of life/work.
    Competitive health care.
    Many different markets to work with

    Cons

    Lack of communication between executive and other departments.


  2. Very Good Company with Great Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier I Tech Support in San Marcos, TX
    Former Employee - Tier I Tech Support in San Marcos, TX

    I worked at Grande Communications full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fixed schedule, decent pay with potential to increase, incentives weekly, company occasionally pays for lunches. Relaxed atmosphere.

    Cons

    Customers can be rude when calling, sitting for extended periods of time, extremely fast learning curve.

    Advice to Management

    Be more attentive to the needs of agents.


There are newer employer reviews for Grande Communications
There are newer employer reviews for Grande Communications

See Most Recent

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