Grantham University

  www.grantham.edu
  www.grantham.edu
There are newer employer reviews for Grantham University

4 people found this helpful  

Very "fair weather" treatment of employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Admissions Representative in Kansas City, MO
Current Employee - Admissions Representative in Kansas City, MO

I have been working at Grantham University full-time (more than 3 years)

Pros

There are a lot of great people working here who love what they do and love working for our many military and Veteran students. You will find a lot of passion with the people who have bought in. It can be a good place to work as long as you are doing well and keep out of the limelight.

Cons

The product is better than in the past 10 years but the company continues to restrict investing in processes for education and students but pours it into admission. As an employee there is little to no advancement. There are 70+ people and only 7 managers and 7 leads. The leads are kind of like managers but also have a full rep goal so the department won't lose their revenue. Staying an AR is best because the benefits do not out weight the stress of a little promotion to lead which is like hitting the glass ceiling of entry level-dom. As in most sales places the memory is very short. If you were great one month you need to be better the next. If you have a bad month your name is mud and they become strict like you are a child. They have no pay incentives because the education industry is changing, at least this is the excuse. There are some dehumanizing things as well such as walking a long way(often away from a closer side door) to exit/enter a main door so you don't disturb people in the call center. Also, they will often walk investors down the call center which makes you feel like a head of cattle.

Advice to ManagementAdvice

There are a lot of great people in management but the culture is very top-down style. Every few weeks a new theme is preached and you find it is all because their bosses said something and they preach it like gospel instead of doing their own analysis.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

18 Other Employee Reviews for Grantham University (View Most Recent)

Sort: Rating Date
  1.  

    Grantham is a place that recognizes and rewards drive and dedication -- we want our students to graduate!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing in Kansas City, MO
    Current Employee - Marketing in Kansas City, MO

    I have been working at Grantham University

    Pros

    You get to support some of the best people on earth - adult students who thought college was not possible for them.

    You get to work with lots of people who believe in what they do and like their jobs

    You get paid well and the benefits are great -- including FREE tution for you and your family to go to college.

    Cons

    They are up North near the airport, so I do have to drive every day - at least there is no traffic.

    Usually you work more than 40 hours, but you can work remote so that's a plus.

    Advice to ManagementAdvice

    Try to focus on the things that really matter. Don't spread yourself too thin. Keep up the good work in keeping us motivated and feeling like our work changes lives for the better.

    Recommends
  2. 5 people found this helpful  

    Everyone works hard only a few get treated well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Grantham University full-time

    Pros

    The people are great and some of the students are truly grateful and do make you feel like you have helped them.

    Cons

    Upper management changes every 6 months and keeps re-trying ideas that never worked or were already tried years ago. A few departments get all the praise and all the money while others struggle and get blamed for any goals that are not met. I see some departments hiring like crazy while some operational areas, that are essential to the success of the business, are cut way back and can't get new hires or raises for deserving employees no matter how much they need them. They pour so much money into marketing and seeking out new students but that won't do any good until they figure out how to offer better products and services consistently to keep the students they do get.

     HR is dealing with DOL audits and lawsuits from a couple years back and are afraid to make necessary changes they say they have been working on career pathing and standardized pay bands for over a year and a half. They treat employees like capital and not like human beings. No one has gotten an annual raise of any significance in over 3 years and morale is low. Departments don't communicate well with each other and upper management knows this, they say they are trying to fix it but nothing has changed. Turnover has been very high. The job market must be getting better because anyone who can find a better job is leaving. Many of the benefits and rewards are only for certain departments.

    Advice to ManagementAdvice

    You get what you pay for. When you continue to pay well below average you will get below average performers. Hire the right people and pay them well, and I'm not talking about hiring more VPs. There are already too many VPs. If the students are really that important then hire more people to take care of them and pay those people what they deserve

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Grantham University

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