Groupon

  www.groupon.com
  www.groupon.com
There are newer employer reviews for Groupon

5 people found this helpful  

Grab your headset

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales in Chicago, IL
Former Employee - Sales in Chicago, IL

I worked at Groupon

Pros

Free Diet Coke and Vitamin Water all day!

Cons

Grab your headset, get ready to call and call and then do some more calling. That's all you will do. The idea of advancement after working for the company for 6 months is a joke, you'll learn this from the disgruntled individuals sitting next to you who have been there for 9 months or a year. You'll probably start off with some warm leads and then just start cold calling like crazy. I was placed into a market that had already been called on for 2 years by 9 other people. If you want to work in telemarketing, this is a great gig. If you want to be part of a startup, offer input and help develop any sort of useful strategies, you'll be thoroughly disappointed at Groupon.

Advice to ManagementAdvice

At least pretend to listen to the sales staff regarding changes/ideas. Don't take weak accounts just to hit numbers, it does no good. And stop changing the commission structure and monthly goals every week.

Doesn't Recommend
Approves of CEO

694 Other Employee Reviews for Groupon (View Most Recent)

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon

    Pros

    New
    Growing
    Busy workplace with exciting things going on around the company. I have met a lot of skilled people and there is a lot of smart thinking that goes with sales and marketing.

    Cons

    Sometimes, I feel a bit like my department is shut off from the rest of the company. Information is sometimes hard to get about the company's performance.

    Advice to ManagementAdvice

    I think the management is great. For such a young company and young leadership, they really have a good head on their shoulders.

    Recommends
    Approves of CEO
  2. 7 people found this helpful  

    The company is on a downward path to fail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Groupon

    Pros

    The sales staff is nice. They are educated, young, and ambitious to succeed. They have free beverages all day long.

    Cons

    Inexperienced management. Most have zero management experience. They simply got promoted after 2-3 months of fresh sales experience and treat people like dirt.
    Goals are set in place that no one reach. They are firing people left and right for no good reason.
    Cut commissions and eliminated bonuses. Sales staff make about 80% less than they did 5 months ago. Competition is fierce and Groupon is not making changes to counter what perks competition does for merchants.
    Move desks constantly and disrupts work.
    Required to work Saturdays.
    No cap for time off, but make it impossible to take a day off. They make you feel guilty to take a Saturday off to go to a wedding.
    Sales staff cries all the time.
    Editorial is unhelpful and rude which makes the job next to impossible.
    They do not care at all about merchants. They just push the merchants so far that they will never work with Groupon again.
    Noisy call center environment.

    Advice to ManagementAdvice

    Lose them. They are not generate revenue. They simply treat their teams as if they are objects and do not matter. They are not helpful or available to help.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Groupon

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