626 Employee Reviews (View Most Recent)

Sort: Rating Date

5 people found this helpful  

Grab your headset

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Sales  in  Chicago, IL
Former Employee - Sales in Chicago, IL

I worked at Groupon

Pros

Free Diet Coke and Vitamin Water all day!

Cons

Grab your headset, get ready to call and call and then do some more calling. That's all you will do. The idea of advancement after working for the company for 6 months is a joke, you'll learn this from the disgruntled individuals sitting next to you who have been there for 9 months or a year. You'll probably start off with some warm leads and then just start cold calling like crazy. I was placed into a market that had already been called on for 2 years by 9 other people. If you want to work in telemarketing, this is a great gig. If you want to be part of a startup, offer input and help develop any sort of useful strategies, you'll be thoroughly disappointed at Groupon.

Advice to ManagementAdvice

At least pretend to listen to the sales staff regarding changes/ideas. Don't take weak accounts just to hit numbers, it does no good. And stop changing the commission structure and monthly goals every week.

Doesn't Recommend
Approves of CEO

Other Reviews for Groupon

  1. 4 people found this helpful  

    Long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Groupon

    Pros

    Opportunity to move up the ladder quickly

    Cons

    1. Poor middle management, people who got in early but don't have enough experience for management positions
    2. Bad benefits, didn't match 401k
    3. Poor work/life balance, I'd often work 60+ hours a week

    Advice to ManagementAdvice

    Offer better benefits and get rid of bad employees

    Doesn't Recommend
    Approves of CEO
  2. 5 people found this helpful  

    Unscrupulous business practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Merchant Manager  in  Chicago, IL
    Former Employee - Merchant Manager in Chicago, IL

    I worked at Groupon

    Pros

    Emerging, cutting edge market
    Name recognition when you tell people you work there

    Cons

    Terrible pay
    Disorganized management
    Unscrupulous business practices
    Not a technologically advanced company
    High pressure sales teams lead to bad deals

    Advice to ManagementAdvice

    Take a realistic look at your business model. Be honest with your successes AND your failures. Don't be afraid to admit you actually aren't doing that well in key markets. Do not create an environment where young reps make bad deals because they are so stressed to make their quota. Businesses lose, and Groupon loses because the merchant has a bad experience and creates bad press and bad word of mouth.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Groupon.

Worked for Groupon? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.