Groupon

www.groupon.com
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2 people found this helpful  

The good ole days...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Manager in Chicago, IL
Current Employee - Account Manager in Chicago, IL

I have been working at Groupon

Pros

good people ( the one's who actually work hard- the sales and support team)
lots of subscribers
good technology

Cons

There are too many layers and people just telling others what to do.
No respect for the sales team or how hard they work. Compensation is weak
Change in senior management and new sales management approx 2 months ago - since then
its been horrible work environment. Everyone is miserable and they treat the customers ( merchants) as well as employees with little respect. All they care about is how much money groupon makes.

This USED to be about helping others now it is ALL about them. They don't care about their employees and it shows. They are going to LOSE their top sales reps becasue they do not treat them well.

They also created a "boiler" room environment and micromange to the 100th degree.
They suffocate you and you can barely breath or go to the bathroom with out feeling guilty.

- This used to be a work hard play hard fun place but not anymore. Its an awful environment now.

Advice to ManagementAdvice

Andrew- you should see how miserable your sales team is now. Step up and be the CEO you used to be.

Doesn't Recommend
Disapproves of CEO

722 Other Employee Reviews for Groupon (View Most Recent)

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  1. 5 people found this helpful  

    Grab your headset

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL

    I worked at Groupon

    Pros

    Free Diet Coke and Vitamin Water all day!

    Cons

    Grab your headset, get ready to call and call and then do some more calling. That's all you will do. The idea of advancement after working for the company for 6 months is a joke, you'll learn this from the disgruntled individuals sitting next to you who have been there for 9 months or a year. You'll probably start off with some warm leads and then just start cold calling like crazy. I was placed into a market that had already been called on for 2 years by 9 other people. If you want to work in telemarketing, this is a great gig. If you want to be part of a startup, offer input and help develop any sort of useful strategies, you'll be thoroughly disappointed at Groupon.

    Advice to ManagementAdvice

    At least pretend to listen to the sales staff regarding changes/ideas. Don't take weak accounts just to hit numbers, it does no good. And stop changing the commission structure and monthly goals every week.

    Doesn't Recommend
    Approves of CEO
  2. 4 people found this helpful  

    Long hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Groupon

    Pros

    Opportunity to move up the ladder quickly

    Cons

    1. Poor middle management, people who got in early but don't have enough experience for management positions
    2. Bad benefits, didn't match 401k
    3. Poor work/life balance, I'd often work 60+ hours a week

    Advice to ManagementAdvice

    Offer better benefits and get rid of bad employees

    Doesn't Recommend
    Approves of CEO
There are newer employer reviews for Groupon

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