Groupon

  www.groupon.com
  www.groupon.com
There are newer employer reviews for Groupon

1 person found this helpful  

Ok, but getting harder

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Inside Sales in Chicago, IL
Current Employee - Inside Sales in Chicago, IL

I have been working at Groupon

Pros

Young, fun, collaborative work environment

Lax dress code

Cons

There seems to be a growing disconnect between sales reps and upper management. Many of the new RVPs and the SVP of sales don't appear to have any prior sales experience, so it's tough for them to manage a sales organization effectively. Goals often seem to be dictated by fluctuations in the stock price, and not grounded in the struggles that sales reps are experiencing on a day to day basis.

Advice to ManagementAdvice

Put some of the bigwigs on the phones. It would be great for them to get a feel for what the day to day struggles are for sales reps (getting constantly hung up on, unrealistic merchant expectations, etc). It would also breed a culture of mutual respect, rather than complaints from reps that the managers aren't working hard enough and vice versa. A little understanding would go a long way in this instance.

Invest less money and time into creating brand new positions and more money and time into your sales reps - the ones who are making deals happen and creating revenue for you.

Disapproves of CEO

693 Other Employee Reviews for Groupon (View Most Recent)

Sort: Rating Date
  1.  

    Lack of growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Marketing in Chicago, IL
    Former Employee - Marketing in Chicago, IL

    I worked at Groupon

    Pros

    Friendly people, laid back atmosphere, catered lunches. Groupon allows you to "choose" your career path. They foster a collaborative environment.

    Cons

    Too much of a start up environment with no real structure. You will start in one role then get switched to a different department without any warning.

    Advice to ManagementAdvice

    Define your mission and direction and allow for some stability for the employees. Managers are very talented, but the vision seem to suffer from lack of direction.

    Doesn't Recommend
    No opinion of CEO
  2. 2 people found this helpful  

    Churn and Burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon

    Pros

    Fun if you are out of college and good experience to throw on the resume as a "first career job"

    Cons

    In terms of sales reps, It's really turned into a chop shop. The business model isn't new any more, the market is saturated with competition, etc. It used to be a fun, close-knit community, now employees are utterly expendable. Unless you're fresh out of college and looking to get your foot in the door, run

    Advice to ManagementAdvice

    There are a lot of micromanaging supervisors. I would be careful because being condescending or having unreal expectations will force your best employees out over time.

    No opinion of CEO
There are newer employer reviews for Groupon

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