Groupon Employee Review

Former Employee – worked at Groupon

Pros – - Good Logo for your CV, if you can get 6 months under your belt
- Potentially a great first job to toughen up career Salespeople and Graduates
- Good to have a negative experience at least once to strengthen your ability, prove you can work hard and tolerate adverse conditions

Cons – - Poor internal structure favouring founding members
- Hyper-competitive sales floor leading to mega-high staff turnover
- Unstable commission which are often non-existent, especially in the first 3-6 months
- Lottery atmosphere with no control over pipeline or commissions
- Cliquey atmosphere making it very difficult to socialise and integrate, especially in early months
- Selling into SME's and one man bands many of whom don't care about your sales pitch or product and struggle to understand any perceived benefits of this frankly ground-breaking opportunity
- My confidence dropped having worked here and made to feel valueless after being the top performer in previous role

Advice to Senior Management – - KEY CHANGE - Lead distribution and account management needs to move from a Legacy based system in which "the Rich get Richer" to a fairer combined Geo-Vertical system where people can focus on specialisms and feel they're not just fumbling in the dark and hoping to get lucky (especially in core regions). This would also lead to a faster ramping up of sales people as they start with a combination of legacy accounts to re-feature (immediate commission), fresh leads and previously contacted leads.

- Less fly-by-night lottery-like sales incentives with no structure, perceived business benefit or team improvement
- More sales team bonding sessions, especially congratulating good team performance to increase a community atmosphere rather than every-man-for-himself (very Cliquey)
- Better recruitment process with realistic OTE''s and Specs ensuring you hire salespeople with integrity and skill, not conmen
- More opportunity for advancement
- More accountability and scrutiny if you want to see improved Sales people and improved customer feedback

No, I would not recommend this company to a friend