Groupon

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608 Employee Reviews (View Most Recent)

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2 people found this helpful  

Unique, UpBeat and it may sometimes feel like a new job every 30 days.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Chicago, IL
Current Employee - Anonymous Employee in Chicago, IL

Pros

The ability to express yourself and your ideas without worries about it being "work appropriate".

Cons

Promotions sometimes seem to be related to "whom you know" and not necessarily the best candidate.

Advice to ManagementAdvice

You have alot of young employees. Try to build a careerpath so we can all stay at groupon as a carrer.

Recommends
Approves of CEO

Other reviews for Groupon

  1.  

    An unstructured fun environment that is zany and rewarding. Difficult to move from temp to full-time status

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative - Temporary  in  Chicago, IL
    Former Employee - Customer Service Representative - Temporary in Chicago, IL

    Pros

    Creative fun energy
    Never a dull day
    Employees able to exercise autonomy and empowerment on a lot of customer decisions
    Good for creative types who are working on plays and artistic ventures.

    Cons

    Unstructured
    Little feedback from management
    No benefits - Temp only
    Temps are hired or fired after interviews for full-time positions

    Approves of CEO
  2. 1 person found this helpful  

    Ok, but getting harder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Inside Sales  in  Chicago, IL
    Current Employee - Inside Sales in Chicago, IL

    Pros

    Young, fun, collaborative work environment

    Lax dress code

    Cons

    There seems to be a growing disconnect between sales reps and upper management. Many of the new RVPs and the SVP of sales don't appear to have any prior sales experience, so it's tough for them to manage a sales organization effectively. Goals often seem to be dictated by fluctuations in the stock price, and not grounded in the struggles that sales reps are experiencing on a day to day basis.

    Advice to ManagementAdvice

    Put some of the bigwigs on the phones. It would be great for them to get a feel for what the day to day struggles are for sales reps (getting constantly hung up on, unrealistic merchant expectations, etc). It would also breed a culture of mutual respect, rather than complaints from reps that the managers aren't working hard enough and vice versa. A little understanding would go a long way in this instance.

    Invest less money and time into creating brand new positions and more money and time into your sales reps - the ones who are making deals happen and creating revenue for you.

    Disapproves of CEO
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