Groupon

  www.groupon.com
  www.groupon.com
There are newer employer reviews for Groupon

1 person found this helpful  

Not as strong as it once was but still a great company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Field Sales
Current Employee - Field Sales

I have been working at Groupon full-time (more than an year)

Pros

Great pay, high commission, exciting incentives, flexible working hours, friendly staff

Cons

management top heavy (too many cooks!), goals ever changing (but that is to be expected in an ever changing industry), high pressure to acheieve results

Advice to ManagementAdvice

Try to be more consistent with objectives, simplify some of the processes (such as the QA procedure), reduce number of managers

Recommends
Neutral Outlook
Approves of CEO

676 Other Employee Reviews for Groupon (View Most Recent)

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  1. 6 people found this helpful  

    Chaotic environment, unprofessional, inexperienced workforce... oh wait, that's called "start up spirit"!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Groupon full-time

    Pros

    - very relaxed dress code
    - very relaxed friendly atmosphere
    - very young employees
    - entrepreneurial attitude where the employees who have been there since the start of Groupon can freely expressed their ideas and implement them
    - decent office in a decent location
    - ideal for a first time job

    Cons

    - true chaos... through and through
    - poor pay and benefits package
    - poor working environment (missing/defective essential equipment and materials)
    - very unprofessional and immature working environment - have heard and seen things that would have got all the persons involved fired on the spot if that would have happened in a normal, serious and responsible company
    - very inexperienced workforce, very junior especially the middle "management" (no management experience, let alone managerial skills)
    - ever changing strategy, systems, organization, reporting line, area of responsibilities, targets, commission structure, incentive plans (not necessarily in line with the new targets set)
    - very confusing environment, back-stabbing, not transparent, no clear communication (laid off a lot of employees)
    - really bad reputation on the market - struggling to employ/retain talents, high staff turnover; inability to build business relationship with new or existing vendors, inability to partner with desirable, well established businesses
    - too short-term target oriented, can't see the bigger picture, no vision of long-term sustainability/profitability

    Advice to ManagementAdvice

    All the signs (the management decisions to constantly changing the commission structure/incentive plans being the most obvious of them) are showing that this business model is no longer working, because it isn't sustainable based on current practice period. Yet the leadership team is taking no notice of this. A company that employs nearly 1000 employees on one soil cannot call itself a start up anymore. Everyone would be better off doing some cleaning and DIY in the house before a major "clean-up" gets ordered...

    Doesn't Recommend
    Negative Outlook
  2. 3 people found this helpful  

    I should have believed all the other negative reviews before accepting the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Groupon full-time (less than an year)

    Pros

    Great events for everyone. Casual dress and wonderful options for lunches.

    Cons

    Lied to about turnover rate during interview process, withing a month I learned I was the the 7th new person in that year. Managers talk about only money matters. But they insist on micromanaging even when your exceeding goals. Establish reps have great flexibility and able to basically manage their own hours. New reps are given burnt accounts, and expected to fix the mistakes senior reps made. Upper management stresses to care more about merchants while managers worry only about getting as much as possible and push the merchants to the limits. Also business model is nothing but diminishing returns, merchants wont run unless given larger margins and less Groupons are sold each time.

    Advice to ManagementAdvice

    Remember you have to take care of new employees as well because the senior reps aren't always going to be around.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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