There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

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Helpful (7)

50% chance you will last a year - This is a MUST read!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Executive in Chicago, IL
Former Employee - Account Executive in Chicago, IL

I worked at Groupon full-time (Less than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

First I want to say that I really liked working at Groupon for a year and I am not disgruntled at all.

Second I will say that things at this company change monthly. I was there a year and the sales processes, commission, sales tools, basically everything changes multiple times a month. Every month there's "a better way to do things" and it's SO ANNOYING!

Groupon is a great place to work if you don't care about your career. If you want to have a strong career in sales, management or business in general it's not the place for you. It can be a good stepping stone to something bigger and better, but in no way will it be long-term. I worked there for a year because my last company was sold and it was Groupon or no job. I worked there for a year while looking for another sales position which I found and love!

First and foremost it's a sales job. The culture is great and fun, but if you don't hit your numbers they have no problem firing you. In the year I was there I was on the top of my game and made President's Club so it's not like I was struggling and am mad at the company or anything. I saw probably 15 people get fired/quit on my team over the course of just 9 months - and my team had about 30 or so people on it. The turnover is CRAZY! At the time I left so many managers who had been there since it was a start-up were quitting - seems like everyone is quitting.

People, just like me, see Groupon on the outside and think OMG! what a cool and fun place to work - kinda like Facebook or Google. Then they get hired as an Account Executive and you're basically a telemarketer cold calling business owners who want nothing to do with Groupon and trying to persuade them to feature their business on Groupon. You will call 100 businesses and maybe 10 owners will talk to you for more than 5 minutes. Of those 10 only 2-4 will even run a deal. No one wants to be on Groupon anymore and the ones who do are crappy businesses that barely even make money. I didn't mind the cold calling, but if you aren't wanting to make 70 calls a day aka telemarketing than this job isn't for you.

I also heard great things about the culture and when I was hired I was so excited to be working along side people my own age. Everyone there is so distant. It took a good 4 months before people on my team even started opening up to me. People on other teams won't even give you the time of day. It's weird, but no one there really cares about anyone else unless.

Daily deals are on its last leg. Groupon won't be around in a few years like they are now. When a new CEO comes in I can guarantee mass layoffs and pay cuts. Show me a new CEO that comes into a new role running a struggling company that loses millions of dollars every month and says, "Hi everyone! I'm your new CEO - I know this company is struggling so everyone gets raises and you can expect to keep making the same commissions for years to come!" No one.

Cons

- Terrible leads for new reps
- Telemarketing businesses that hate you
- 70 calls a day to even make goal
- Account Executive potential is around $50-$65k tops for new reps. Senior reps might make more, but not for long - Not much money for Chicago.
- LONG HOURS! Depending on your market you will work like 8-6 or maybe 9-7
- Constant change

Advice to Management

Quit changing the commission structure and stop the constant change.

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  1. Helpful (20)

    Total disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Chicago, IL
    Former Employee - Software Engineer in Chicago, IL

    I worked at Groupon full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Groupon has attracted some incredibly smart and driven people into one place. As such, it's a great place to pick up new skills and network.

    Not really a pro, but after working at Groupon, my next job felt SO EASY because things run so smoothly compared to where I was coming from.

    Cons

    When I came to Groupon, I was looking for a culture that encouraged people to get things done and solve problems while minimizing political nonsense that is all too typical of most corporate offices. That's how the company was sold to me, and it turned out to be a lie. Groupon is the worst of all possible worlds. It is both corporate – meaning political battles about everything – AND disorganized in the way a startup is disorganized.

    Management is mostly incompetent. Almost nobody has been with the company for more than two years, so there's no established process for how to do things. Projects are horribly planned in a top-down fashion and engineers get little to no input in the planning process, mostly because the company is struggling to meet its financial objectives and needs slave-driving managers to make everyone hit their unreasonable deadlines. It's just a reality of the industry. Daily deals sites are proving to be internet pyrite – shiny but worthless.

    Also, the culture is awful. The engineering team basically went from two dozen people to well over two hundred in less than two years. How, you ask? Well, basically, Groupon bought out a bunch of startups and grafted them onto their existing technology group, and then paid a bunch of ex-Amazon and Microsoft people to join them. What this works out to is, instead of one engineering culture that everyone can get behind, you have twenty different groups that all fight each other constantly. There's not even agreement on what the chat channels should be used for.

    In a two month span, the CTO, the VP of engineering, and the CEO all left the company. The first two of their own volition, and the latter forced to resign due to poor financial performance. The captains have abandoned their ship.

    Read the other reviews on here. They all tend to have one thing in common: Groupon is an extremely chaotic place to work that functions as a nice, short-term resume-booster, but there is no long-term future at Groupon. I agree, with the caveat that Groupon will also make you question what you're doing with your life. After you work here, you may have a serious crisis of faith and consider living on a mountain and meditating for several years before you will be willing to go back to work. Groupon takes over your life and wills you with dread that you have staked yourself on the Hindenburg of late capitalism.

    Turnover at Groupon is extremely high. I would say that more than 50% of my coworkers in the engineering department left shortly after one year. I myself only lasted about that long. There's just no reason to stay at such a miserable job when there are tons of programming jobs available and having Groupon on your resume will get you an interview almost anywhere. So if you do decide to apply here, do so with the intention of getting in and out, and start looking for a new job after six months.

    Advice to Management

    Fire yourselves.

  2. Helpful (2)

    Good Place If You Can Look Past the Growth Issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Relaxed work atmosphere
    Lots of young people to work alongside
    Gym in the building
    Work near other startups

    Cons

    No career pathing, coaching, feedback, or management reviews
    All raises are based on consecutive bell curves - you're lucky if you get a COLA raise
    Senior leadership does not listen to their reports on almost all levels
    Leadership looks out for revenue, not profit

    Advice to Management

    Get rid of your bad leadership on all levels, start promoting from within, and give people something to work hard to achieve. There are great, dedicated people on your teams - listen to them.

There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

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