624 Employee Reviews (View Most Recent)

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Great initial experience, petered out as company hit struggling times

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Manager  in  Chicago, IL
Former Employee - Senior Manager in Chicago, IL

I worked at Groupon full-time for more than a year

Pros

Some great people, fun environment, challenging problems to solve, interesting industry/space

Cons

Lack of leadership and investment in mentoring employees, poor resource allocation and prioritization, culture could verge on obnoxious if not thoughtfully managed by proximate leadership

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Groupon

  1.  

    Groupon is an unforgettable experience, and an absolute pleasure to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Analyst  in  Chicago, IL
    Current Employee - Inventory Analyst in Chicago, IL

    I have been working at Groupon full-time for less than a year

    Pros

    Groupon has a great corporate culture. Groupon also provides its employees with great visibility to upper management.

    Cons

    I could not think of a single "con" about Groupon besides the fact that Groupon does not currently match 401K. However, companies can't justify doing so until they have consecutive profitable quarters.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    If you like a job wearing a headset and dialing for dollars, then this is for you. Even outside sales!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon full-time for less than a year

    Pros

    Comprehensive training (by people who are sharp and good trainers), working from home (as an outside rep), ease of communication between people and departments, general feeling of support from colleagues. Good people. It could be a really great place, but...

    Cons

    ...The place runs like an inside sales organization (even for the outside folks). There's no differentiation between the inside reps in Chicago and the outside reps throughout the nation -- everybody calls on the same kinds of accounts. Leads are transferred around so quickly that I might call someone today who'd just hung up on another colleague 6 days ago. Micro-managey. No real interest in customer service -- it's all about new business and/or restaurants. Selling anything else is tough because Groupon wants what they want. Comp plan changes as often as the weather does. Leads can be cruddy and have very low revenue potential and you're only as successful as your leads at this place. Salary is LOW so if you have poor lead quality then you're sunk in the income department. Upper management is largely made up of really bright, educated folks but they can't seem to get their act together to streamline the processes.

    Advice to ManagementAdvice

    Be more in touch and responsive. Take some time to think of the great reps who've left (in droves) Groupon and see if you can figure out a way to keep people around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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