There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

Helpful (1)

Messy and nepotistic.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Chicago, IL
Current Employee - Anonymous Employee in Chicago, IL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Groupon full-time (More than 3 years)

Pros

Honestly, the best part about working here is the flexible vacation time. But, since there is no "official" policy, most feel guilty taking days off.

Cons

Inexperienced and overworked management Senior leadership totally isolated from staff concerns and daily lives Unbelievably incompetent HR and Finance staff No 401k

Other Employee Reviews for Groupon

  1. Helpful (1)

    Satisfactory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Palo Alto, CA
    Current Employee - Software Engineer in Palo Alto, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Groupon full-time (Less than a year)

    Pros

    Lots of opportunity to learn and grow.

    Cons

    Senior management decisions are changing frequently and lack of focus.

    Advice to Management

    I think now they have a long term focus defined. Let's see how long they gonna stick with that.


  2. Great people, but dead-end job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    - Fun, casual culture - "Unlimited" PTO (within reason) - Decent benefits - Everyone is young, educated and in the same boat (in customer service); the work itself sucks, but there's a "we're all in this together" attitude which makes it easier - Direct managers (in CS) are generally very friendly and accommodating - After the CEO was fired, things are looking better

    Cons

    - Tedious job (customer service) - Very little room to grow: only a small number of employees are given the opportunity to advance (within the CS department) and it's generally based on seniority - Relatively high turnover rate - The vast majority of CS Reps have a very negative attitude about anything related to the job, which can be depressing - Very poor communication internally - Processes and policies change every 3-4 months; you have to be able to quickly adapt to completely new procedures with little training


There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

Work at Groupon? Share Your Experiences

Groupon

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.