Groupon

www.groupon.com
There are newer employer reviews for Groupon

2 people found this helpful  

If you like a job wearing a headset and dialing for dollars, then this is for you. Even outside sales!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Groupon full-time (less than a year)

Pros

Comprehensive training (by people who are sharp and good trainers), working from home (as an outside rep), ease of communication between people and departments, general feeling of support from colleagues. Good people. It could be a really great place, but...

Cons

...The place runs like an inside sales organization (even for the outside folks). There's no differentiation between the inside reps in Chicago and the outside reps throughout the nation -- everybody calls on the same kinds of accounts. Leads are transferred around so quickly that I might call someone today who'd just hung up on another colleague 6 days ago. Micro-managey. No real interest in customer service -- it's all about new business and/or restaurants. Selling anything else is tough because Groupon wants what they want. Comp plan changes as often as the weather does. Leads can be cruddy and have very low revenue potential and you're only as successful as your leads at this place. Salary is LOW so if you have poor lead quality then you're sunk in the income department. Upper management is largely made up of really bright, educated folks but they can't seem to get their act together to streamline the processes.

Advice to ManagementAdvice

Be more in touch and responsive. Take some time to think of the great reps who've left (in droves) Groupon and see if you can figure out a way to keep people around.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

719 Other Employee Reviews for Groupon (View Most Recent)

Sort: Rating Date
  1.  

    Good for college grads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon

    Pros

    Good commission and team is fun. Everyone is friendly and coworkers often go out with each other on weekends. It's almost a lifestyle. A great first job due to experience and income opportunities.

    Cons

    Hawkish environment with big brother attitudes. A lot has changed since the early days when you felt proud of your work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Messy and nepotistic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Groupon full-time (more than 3 years)

    Pros

    Honestly, the best part about working here is the flexible vacation time. But, since there is no "official" policy, most feel guilty taking days off.

    Cons

    Inexperienced and overworked management
    Senior leadership totally isolated from staff concerns and daily lives
    Unbelievably incompetent HR and Finance staff
    No 401k

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Groupon

Work at Groupon? Share Your Experiences

Groupon

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.