There are newer employer reviews for Groupon

 

Overall Great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Chicago, IL
Current Employee - Anonymous Employee in Chicago, IL

I have been working at Groupon full-time for more than a year

Pros

- People love the product
- Culture is amazing (very weird a quirky)
- Feel like you're in an underdog industry
- Eric, the CEO, has laser focus
- Great opportunities if you are talented

Cons

- Lots of negative press

Advice to ManagementAdvice

None

Recommends
Positive Outlook
Approves of CEO

619 Other Employee Reviews for Groupon (View Most Recent)

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  1. 1 person found this helpful  

    Satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Palo Alto, CA
    Current Employee - Software Engineer in Palo Alto, CA

    I have been working at Groupon full-time for less than a year

    Pros

    Lots of opportunity to learn and grow.

    Cons

    Senior management decisions are changing frequently and lack of focus.

    Advice to ManagementAdvice

    I think now they have a long term focus defined. Let's see how long they gonna stick with that.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great people, but dead-end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Groupon full-time for more than a year

    Pros

    - Fun, casual culture
    - "Unlimited" PTO (within reason)
    - Decent benefits
    - Everyone is young, educated and in the same boat (in customer service); the work itself sucks, but there's a "we're all in this together" attitude which makes it easier
    - Direct managers (in CS) are generally very friendly and accommodating
    - After the CEO was fired, things are looking better

    Cons

    - Tedious job (customer service)
    - Very little room to grow: only a small number of employees are given the opportunity to advance (within the CS department) and it's generally based on seniority
    - Relatively high turnover rate
    - The vast majority of CS Reps have a very negative attitude about anything related to the job, which can be depressing
    - Very poor communication internally
    - Processes and policies change every 3-4 months; you have to be able to quickly adapt to completely new procedures with little training

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Groupon

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