Groupon

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608 Employee Reviews (View Most Recent)

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Excellent experience for those new or tenured in sales.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Executive  in  Chicago, IL
Former Employee - Account Executive in Chicago, IL

Pros

Great atmosphere by far and away to work in ~ excellent energy, no dress code, awesome colleagues, etc.
Easy to make a lot of money if you are flexible, smart, and can understand the business model.

Cons

Location...the corporate office is a bit isolating and leaves a lot to the imagination compared to working in the loop or downtown.
Work hours - they mandate a 9-5 policy when it's not needed for this kind of work.

Advice to ManagementAdvice

Focus more of your time and energy on those reps that aren't hitting their numbers and less on those reps that are.

Recommends
Neutral Outlook
No opinion of CEO

Other reviews for Groupon

  1. 4 people found this helpful  

    Not at all what they say it is... Don't be fooled by recruiters or the people you interview with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Buyer  in  Chicago, IL
    Former Employee - Senior Buyer in Chicago, IL

    Pros

    This is a very casual work environment. You can have a beer during the day, usually supplied by the management team. Unlimited vacation days seem like a great idea , if you are one that actually takes advantage of it and many do.

    Cons

    Senior Management for Goods does not consist of merchants causing for constant changes in strategy. Not a sustainable business model. There is not a structure in place to support buying team so many tasks end up on the buyer's plate even though it shouldn't.

    Advice to ManagementAdvice

    Hire senior management with merchant experience that doesn't always reference what they did while working for Amazon.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Awful Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Chicago, IL
    Current Employee - Account Manager in Chicago, IL

    Pros

    -Casual dress wear
    -Free Vitamin water and coffee

    Cons

    -Career advancement
    -Management
    -Incentives
    -Morale
    -High turnover

    I'm sure there are some departments within Groupon that are well-managed, but Merchant Services / Account Management is not one of them. I have never been under such poor management in my life. As an account manager, you will be belittled, undervalued, under-appreciated, underpaid, and taken advantage of. You will learn very quickly that you are the bottom rung on a unorganized, unprofessional company ladder. The metrics in which your performance is measured on change almost monthly (and are delayed in sending out so you have less time to see where you stand). You will be under the supervision of a Team Lead (or TL). This TL will be in meetings all day. They will then judge you (with no logic) on your daily tasks (even though they never did those tasks themselves) and then sit on a soapbox while allocating a high deal count to you. One team specifically had a team count of 12 account managers that then went down to 4 in the matter of weeks. This is a reflection on how poor this department is.. They do not replace employees when they leave (shows how important they really are), and the workload of the employee that left gets dumped onto others who already have a full count. The employees that stay are then held to the same standard as if they had a normal workload to begin with. I would never recommend working here to a friend. I wouldn't even recommend working here to my
    worst enemy. Please, highly consider other options before even thinking about becoming an account manager at Groupon. I do not see a job being much worse than this.

    Advice to ManagementAdvice

    It's too late to do any radical changes. Management in this department is completely oblivious as to how dissatisfied their employees are.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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