Groupon

www.groupon.com
There are newer employer reviews for Groupon

1 person found this helpful  

Great co-workers, opportunities in management.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Support Representative in Chicago, IL
Former Employee - Customer Support Representative in Chicago, IL

I worked at Groupon full-time (more than an year)

Pros

The people they hire are amazing. It's a young population which means people have fresh ideas and are always looking to make things better.

Cons

Management needs help to re-evaluate business mission. The "higher ups" change priorities too much and it leaves people confused, trying to catch up and not feeling valued.

Advice to ManagementAdvice

Remember why Groupon was created. Treat your customers and employees with respect.

Recommends
Neutral Outlook
No opinion of CEO

717 Other Employee Reviews for Groupon (View Most Recent)

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  1. 1 person found this helpful  

    Endless Opportunity for Commission, Great Salary!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES

    I have been working at Groupon full-time (more than an year)

    Pros

    Uncapped monthly commission, quarterly sales spiffs and contest, great salary, industry leader, sales tools and technology to help you succeed, aggressive sales environment, MacBook pro, iPhone, career progression, training courses, local outside managers, salesforce, Account Management team handles the merchants once they are closed so you can continue selling, Groupon knows their salesforce is their life blood, Investments made into the sales team, unlimited paid time off (keep in mind, time is money for sales), culturally and socially diverse work environment, tech company atmosphere and attitude, young workforce, things always change and nothing stays the same.

    Cons

    No team work or unity between inside and outside sales team. Lack of trust between inside and outside teams. Top accounts should be given to the Outside Reps since we have relationships and frequent the merchants business. Tendency to over complicate the sales process. The next part is not really a con but more of a warning to job seekers. This job is not for you if you're not willing to work hard and be aggressive to make sales. You must be mature to handle the workload and expectations to be in this outside sales role.

    Advice to ManagementAdvice

    Continue to focus on the merchant's and employee's needs. Keep investing in your employees and results will continue to be positive.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great stepping stone for sales reps

    Former Employee - Senior Account Executive in Chicago, IL
    Former Employee - Senior Account Executive in Chicago, IL

    I worked at Groupon full-time (more than an year)

    Pros

    Flexibility, decent salary, alot of people to help with day-to-day sales.

    Cons

    when mistakes are made, you'll know which dept made the mistake but you'll have no clue which person screwed up, if they were disciplined or if it will ever happen again. Policy changes with little to no notice occassionally but that's life.

    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Groupon

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