There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

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Helpful (2)

Angry customers, very little support...

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Chicago, IL
Former Employee - Customer Service Representative in Chicago, IL

I worked at Groupon full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Unlimited paid time off. It sounds absolutely insane and it is. ALso, the company pays very well considering their Customer Service reps are required to do very little.

Cons

The upper level management is full of lazy hipsters who want to do as little as possible and make as much as possible. They do not care about the lower level employees. The atmosphere is dismal and with their current policies in place, they'll probably be bankrupt in the next 2 years.

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  1. Constant change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Groupon full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    still carries aspects of start-up, vacation flexibility, young smart people to work with, great product to sell, you will never be bored, constant change (could be bad of good, depending on the type of person)

    Cons

    Starting to be more corporate due to being publicly traded, upper management is always in-flux, constant change, pay is not comparable to other companies with similar positions.

    Advice to Management

    we need a better mix of upper management with corporate tech backgrounds and start-up backgrounds. Also, put more thought into rolling new endeavors out (goals etc)


  2. Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in New York, NY
    Current Employee - Senior Account Executive in New York, NY

    I have been working at Groupon full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Work/life balance is great. Innovative company that is always evolving.

    Cons

    Sales are treated like robots. Sweat shop mentality. Commission plan is extremely restrictive with no room for real growth/upside.

    Advice to Management

    Reward your people financially - not with make believe incentives and you'll see better results.


There are newer employer reviews for Groupon
There are newer employer reviews for Groupon

See Most Recent

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