There are newer employer reviews for GrubHub
There are newer employer reviews for GrubHub

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Helpful (1)

Customer Service Specialist

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Specialist in Chicago, IL
Current Employee - Customer Service Specialist in Chicago, IL
Recommends
Positive Outlook

I have been working at GrubHub full-time (Less than a year)

Pros

Awesome co-workers, amazing training, free drinks, and random free food. The company/management give you respect and responsibility, anytime you need help someone is there to lead you in the right path. The best job I've had yet. Working around inspiring people that put you in a good mood. I actually enjoy going to work and look forward to it.

Cons

you can get stuck with unfortunate hours but you get paid extra for holidays.

Advice to Management

keep doing what you're doing. Do let the culture change

Other Employee Reviews for GrubHub

  1. Helpful (4)

    Not at all what they promise you in the interview process

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Sales in Chicago, IL
    Current Employee - Online Sales in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at GrubHub full-time (More than a year)

    Pros

    -You get to wear whatever you want -Some of the people are incredible -New office is great

    Cons

    -Subject to random changes in commission calculation -Inexperienced and under-qualified senior management which leads to an extremely disconnect and inefficient work environment -Executive management doesn't seem to care about about sales employees at all. Middle management recently told us founders lied to us at a company wide meeting when asked a question about a change commission structure -Senior management doesn't seem to care about sales employees. E.g. being pulled off the sales floor with no guarantee that lost time will be factored into compensation -Little to no sales resources -Very inefficient and redundant processes

    Advice to Management

    Right the ship and improve morale or you're sunk. Your sales people are being fired and are leaving in droves because your management team doesn't know what they are doing. Get rid of your senior management team ASAP and hire an experienced VP to oversee your sales department. Remember that sales is your revenue engine and your top performers will leave and are currently looking elsewhere because of the way you treat your employees. Remember that people are not objects and are not be disposable.


  2. Helpful (2)

    Dream Job - no joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Chicago, IL
    Current Employee - QA Engineer in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at GrubHub full-time (More than a year)

    Pros

    - Great people: Understanding, respectful, friendly, willingness to help, very talented, and motivated - The culture is very hip, comical, non-corporate like and relaxing. I wear sweatpants to work! - The company takes care of you. They want to make sure you are happy with minimal stress possible. Great compensation & benefits, frequent outings, fun, rewards and great management. - I've seen many people get promoted within a small time frame; There is a lot of growth for learning and career development

    Cons

    - Work can be overwhelming during project crunch times

    Advice to Management

    Sometimes, management expects work to be done sooner than it should. By doing this, it requires everyone to push in lots more hours.


There are newer employer reviews for GrubHub
There are newer employer reviews for GrubHub

See Most Recent

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