Pros

The culture is people oriented

Cons

Some systems are outdated. Communication could be better, managers need to share departmental goals, and set realistic goals for staff.

Advice to Senior Management

Sr Management should encourage line managers to develop employees, and to give regular feedback to thier staff. Need to hire more staff, managers are bogged down with day to day tasks. Stop trying to close the gap by hiring more managers and officers. Invest in systems which will result in greater production and proficiency.