Guardian Protection Services

  www.guardianprotection.com
  www.guardianprotection.com
There are newer employer reviews for Guardian Protection Services

1 person found this helpful  

Good place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Warrendale, PA
Former Employee - Anonymous Employee in Warrendale, PA

I worked at Guardian Protection Services as a contractor (more than 5 years)

Pros

Nice friendly people, enjoyable atmosphere and working conditions, not micro managed and ability to work with a style that suits you.

Cons

Does not seem to have the desire, management, and drive to become big in this industry. Raises not meeting cost of living and not based on performance. Check the wind gauge for direction of managerial decisions

Advice to ManagementAdvice

Act upon the common folks advice/suggestions because sometimes it's better than your direction.

Recommends
Negative Outlook
Approves of CEO

33 Other Employee Reviews for Guardian Protection Services (View Most Recent)

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  1. 1 person found this helpful  

    Too much going on and no one knows how to manage it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Warrendale, PA
    Current Employee - Customer Service Representative in Warrendale, PA

    I have been working at Guardian Protection Services full-time (less than an year)

    Pros

    Everyone there is very nice and very helpful.

    Cons

    Everything contradicts itself. As a customer service agent, they have so many procedures for things it is ridiculous. Also when you need help someone will provide you wrong information and then later you get "pinged" for it.

    Advice to ManagementAdvice

    Provide better management of the company. I recommend dividing CSR work in to different groups, for example having a group do the cancellations, another group the troubleshooting, another group the service calls and another group doing the billing. It is too overwhelming the information for only one person.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Department in Warrendale, PA
    Former Employee - IT Department in Warrendale, PA

    I worked at Guardian Protection Services

    Pros

    Company had a good reputation

    Cons

    IT Department was run like an SS prison camp. Upper managers were very aloof. People were fired on the spot. Others were trying to get out before they got fired. Very high pressure.

    Advice to ManagementAdvice

    It pays to respect IT staff or they will just leave.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Guardian Protection Services

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