Guardian Protection Services

  www.guardianprotection.com
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29 Employee Reviews (View Most Recent)

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1 person found this helpful  

I work with a lot of great people.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee  in  Pittsburgh, PA
Current Employee - Anonymous Employee in Pittsburgh, PA

Pros

Advancement opportunities available, most people are friendly and willing to help when you need it.

Cons

Just like any other company, some managers pick their favorites & make it harder than necessary for others.

Recommends
Neutral Outlook
Approves of CEO

Other reviews for Guardian Protection Services

  1. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Warrendale, PA
    Former Employee - Anonymous Employee in Warrendale, PA

    Pros

    Nice friendly people, enjoyable atmosphere and working conditions, not micro managed and ability to work with a style that suits you.

    Cons

    Does not seem to have the desire, management, and drive to become big in this industry. Raises not meeting cost of living and not based on performance. Check the wind gauge for direction of managerial decisions

    Advice to ManagementAdvice

    Act upon the common folks advice/suggestions because sometimes it's better than your direction.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Too much going on and no one knows how to manage it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Warrendale, PA
    Current Employee - Customer Service Representative in Warrendale, PA

    Pros

    Everyone there is very nice and very helpful.

    Cons

    Everything contradicts itself. As a customer service agent, they have so many procedures for things it is ridiculous. Also when you need help someone will provide you wrong information and then later you get "pinged" for it.

    Advice to ManagementAdvice

    Provide better management of the company. I recommend dividing CSR work in to different groups, for example having a group do the cancellations, another group the troubleshooting, another group the service calls and another group doing the billing. It is too overwhelming the information for only one person.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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