Guardsmark

  www.guardsmark.com
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132 Employee Reviews (View Most Recent)

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Horrible employer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Security Officer  in  Lebanon, OH
Current Employee - Security Officer in Lebanon, OH

Pros

Job is too easy, doesn't take much training.

Cons

no raises, hard to advance, management is unprofessional and don't care about employees. Pay and benefits are horrible. I was deployed to Afghanistan with the National Guard while employed and company failed to hold my slot when I returned.

Advice to ManagementAdvice

Care about employees and offer room for advancement and raises.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Other reviews for Guardsmark

  1.  

    Wrong place to work. Survival job at it's best ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    Pros

    Well, the good things are that it is employment, if you get full time hours, you get basic benefits and free uniforms.

    Cons

    The president of the company states that he doesn't want employees/supervisors from other security firms because he doesn't want them to bring their dirty habits with them to damage this companies reputation, yet, I know of one instance where this actually occurred. We recently took over a site and retained nine guards from the previous security form including the site manager and several shift supervisors.

    GuardSmark also hires anyone that walks through the door and hasn't had any major incidents in their criminal background. I was sexually harassed from day one at my first site and staff at the second site attempted playground intimidation tactics (refer to previous paragraph, carryovers from other security firms).

    Some site managers truly lack management skills, including lack of scheduling skills. The scheduling issue/problems are shared though. GuardSmark has a tendency to get new accounts before they have adequate staffing so there's, at times, tons of overtime. The problem at the site with scheduling is when managers make changes, they often 'forget' to tell those affected by the changes. Thinly, guess who gets in trouble for 'no call-no show'? Well, let's just say it's not management.

    On the subject of spending, account managers become infuriated when an expense unexpectedly rises in cost one month by or thirty dollars, but, they have no problems with enormous amounts of overtime even though they have part time staff hungry for hours and benefits. Some employees have been here ten or more years and have had their hours reduced to the point where they can no longer qualify for health benefits, while new hires work double shifts, twelve hour shifts or several weeks in a row without time off. Oh, and did I tell you there's no pay raises? If there are, they are rare, so I don't think that's an issue regarding who gets overtime. Pay is determined by what site you work at and what the client pays in regards to the contract with GuardSmark.

    Also, as I was in the office with the hiring manager/human resources person, a phone call came in. Apparently, a new hire was returning a phone call. I heard the hiring managers side of the conversation regarding the caller failing the lie detector test in regards to drug use within the previous year. I guess GuardSmark had a no drug use for one year previous to employment policy. It also sounded like the caller had used some hardcore substance (as opposed to pot), as the hiring manager asked if the caller if they were still using, what they had used and went on to say those substances can really do same serious damage to the heart and liver. The caller seemed to have convinced the hiring manager that the drug use was more than a year previous, by a nose hair and, subsequently got the job with GuardSmark.

    I know I'm forgetting something right now, but, that's all I have at this point. If I remember more, I'll make another post.

    Advice to ManagementAdvice

    See the above, take notes.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Salaried Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Seattle, WA
    Former Employee - Business Analyst in Seattle, WA

    Pros

    Specific to my position and management only. The position was unique and non-standard from other positions in the company as a added value to their clients. Management was easy to get along with and was open to communication. Compensation was not in-line with other positions like mine. benefits provided an employee were the same for all employees and tiered only by salaried and non-salaried employees. Learning and development was a process as they wanted to see employees invest themselves before paying up front costs unless it was a requirement for the clients needs, otherwise it was reimbursement. Free training came in the form of bi-weekly pamphlets or booklets on interesting yet centric to core business education. Salaried positions were certainly allowed greater flexibility with their work.

    Cons

    Asking for COLA or like compensation increases was always meet with a no, so a Union averse organization. Favoritism was there yet minimal. Learning and development was far from laudable. There was limited ability to advance in company or gain footing towards other paths of career advancement.

    Advice to ManagementAdvice

    These details are specific to my position, my experience, and our business relationship. I would suggest some creative destruction with regards to internal workings of the organization.

    Recommends
    Negative Outlook
    Approves of CEO
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