Glassdoor is your free inside look at Guest Services reviews and ratings — including employee satisfaction and approval rating for Guest Services CEO Gerard T. Gabrys. All reviews posted anonymously by Guest Services employees.
1 person found this helpful
I worked at Guest Services
Pros – Variety of jobs, beauty and/or interest of locations, overall comraderie of diverse workforce. Opportunity to serve, even get to know an ecclectic clientele.
Cons – No apparent interest in maintaining a cohesive staff. Very high turnover. Overall poor management. Uninventive menus. Caustic behavior between managers and toward frontline staff.
Advice to Senior Management – Support and encouage your frontline managers and staff. Make sure that an A stands for a good Attitude not alot of Arrogance.
No, I would not recommend this company to a friend
2012-04-18 15:16 PDT
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