325 Employee Reviews (View Most Recent)

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Commission Sales

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate  in  Los Angeles, CA
Current Employee - Sales Associate in Los Angeles, CA

I have been working at Guitar Center full-time for more than 5 years

Pros

You get to talk about gear all day and the atmosphere is generally relaxed. You can easily move up in the company if you are interested in doing so. They also offer "gig leave" which means you can leave to go on tour and you will have a job when you get back.

Cons

You are subject to the scheduling needs of the store. Sometimes you have to work nights.

Advice to ManagementAdvice

Continue to focus on service-focused sales.

Positive Outlook
Approves of CEO

Other Reviews for Guitar Center

  1.  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Training Manager  in  Florence, KY
    Former Employee - Sales Training Manager in Florence, KY

    I worked at Guitar Center full-time for more than 5 years

    Pros

    when I was on the sales floor I made great money, met a lot of people, and learned a lot about sales. There are great resources available to teach new sales associates how to sell.

    Cons

    Promotions and additional responsibilities dont necessarily guarantee a pay raise. Its all performance based

    Advice to ManagementAdvice

    You will retain more quality associates when you pay store level management better than the sales staff.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Applicants:Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Houston, TX
    Former Employee - Assistant Manager in Houston, TX

    I worked at Guitar Center full-time for more than 3 years

    Pros

    Most co workers are very smart, funny, and great people to work with.
    Awesome discounts on gear and gig leave with the gain program.
    Meeting with reps to better understand products, companies, and music.
    Free swag from vendors.
    No drug test.

    Cons

    -DOS operating system for store front sales. (Makes for a long sales process)
    -Compensation."Fading" your pay (This makes the task of merching and cleaning the store undesirable. Be prepared to clean up after others)
    -Price management, Coupons and price matching take away profit. Making it more difficult to "fade" your pay.
    -Unrealistic sales goals
    -Company policy and guidelines unclear
    -Poor training
    -Corporate unfriendly
    -Pro Coverage. (Try selling a repair warranty on a guitar through a third party when the store has a repair technician working five days a week.)
    -Customers

    I have seen someone quit their first day.
    I have seen grown men cry under stress at this job.
    I have seen people clock out for lunch and never show up again.
    I have seen used car salesmen burn out and quit within three months.
    I have seen plenty of unfair treatment.
    GC is no longer the decent or caring company it use to be.

    Advice to ManagementAdvice

    Start looking for a new job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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