Gulf Coast Jewish Family Services, Inc – “Management insensitive”

Pros

The agency is exceptionally flexible. Family obligations are not a problem. The 3 floating holidays include Jewish holidays which provide more choices. The amount of support provided at the Mulberry facility and the genuine "family" atmosphere serve to retain employees more than any other reason. There is pride among the workers for jobs well done. Management staff provides opportunities to appreciate employees and recognize hard work.

Cons

The higher management has recently displayed a lack of sensitivity with the staff. The agency provides child protection supervision services which call for 1000 to 2000 miles per month per case manager. The reimbursement rate was $.35 per mile and has recently (July ist) been raised. Also, cost of living raises have been approved. The agency has not provided the new information to the employees. Something so simple could have a positive effect on morale, instead it seems the agency is playing games.

Advice to Senior Management

Provide information when it becomes available; don't play with people's livelihood. When there is a chance to increase morale, take it. If there is an agency problem effecting staff, tell us.