H&M

www.hm.com
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Great working experience!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Part-time Sales Advisor in Montreal, QC (Canada)
Current Employee - Part-time Sales Advisor in Montreal, QC (Canada)

I have been working at H&M part-time (less than a year)

Pros

This is a great place to gain some experience in the workforce. The goal is to work as a team so you and your colleagues are always working together to make the company the best it could be. It is an all-around positive environment and employees do everything they can to assure customers leave happy.

Cons

If you don't like moving around a lot, this isn't the place for you. This is a very busy company so if you're planning on being lazy, don't waste your time applying.

Recommends
Positive Outlook
Approves of CEO

722 Other Employee Reviews for H&M (View Most Recent)

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  1.  

    perpetually stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Vancouver, BC (Canada)
    Former Employee - Sales Associate in Vancouver, BC (Canada)

    I worked at H&M full-time (more than 8 years)

    Pros

    open door policy/flat management system within stores allows for staff to work together to meet daily sales targets.

    the opportunities to change focus areas make for a really creative atmosphere. the main sales area usually has a focus but often sells out quickly enough for staff to style these areas/mannequins themselves.

    many opportunities for quick advancement!

    great clothes to wear and be inspired by, especially during designer collaborations.

    lots of celebrity shoppers

    Cons

    high turnover rate! likely due to how daunting it is to get a complaint to be taken seriously.

    stressful atmosphere - the lineups are endless and staff are often left to deal with them alone.

    low pay for a lot of work - the expectations of staff when hours are cut or when staff is low is unreasonable. this extends to the expectations of both supervisors and staff members at large.

    frequently understaffed - this company wants to expand, but the work atmosphere is neglected in the rat race.

    Advice to ManagementAdvice

    Considering how many people work within each store, the HR team should expand beyond one regional representative. Job dissatisfaction will likely be better assessed with this investment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Over worked and Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in London, England (UK)
    Current Employee - Department Manager in London, England (UK)

    I have been working at H&M full-time (more than a year)

    Pros

    6.2 weeks holiday as a manager, plus an additional days holiday for working a year (april to march) for 5 years, so can get an extra weeks holiday each year in total, plus you get a one off paid weeks holiday after being with the company for 10 years.

    25% discount

    Progression is high, lots of opportunities.

    Cons

    Dont get paid over time, I can work 50 hours a week but only get paid for 39 of them and never seem to get the time back (which we are meant to)

    Under staffed beyond belief, do a 4 persons job

    Under appreciated and exceptions way too high

    Chance to get a bonus but the requirements are too high

    You cant just transfer to another store, you have to apply and interview for the role, even if it's the same role your doing.

    Customers have no respect for the store or clothes and trash it beyond belief.

    Advice to ManagementAdvice

    Speak to your staff with respect, don't shout or snap at them on the shop floor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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