H&R Block

  www.hrblock.com
  www.hrblock.com
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Tax Specialist III

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Tax Specialist III in Pittsburgh, PA
Current Employee - Tax Specialist III in Pittsburgh, PA

I have been working at H&R Block part-time (more than 8 years)

Pros

Company is great educational tool, employees gain a wealth of comprehensive knowledge on corporate concepts and tax theory. Team work with other tax professionals flows well to research issues that may arise.

Cons

The pay does not equal the knowledge required for the positions. Another con, Office Managers are a train-wreck in the offices, no manageral, marketing or tax skills.

Advice to ManagementAdvice

Company has been going down-hill in recent years. Managers of offices have no clue what they are doing and responding to clients with adverse advice or information making company look bad.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

897 Other Employee Reviews for H&R Block (View Most Recent)

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  1. 2 people found this helpful  

    Client Service Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Professional in Cincinnati, OH
    Former Employee - Client Service Professional in Cincinnati, OH

    I worked at H&R Block part-time (more than 5 years)

    Pros

    At H&R Block I had a flexible schedule, friendly co-workers, clean work invironment, helpfull staff, updated training, opportunity for advancement, access to online training.

    Cons

    At H&R Block I had low pay, an overwhelming work pace during peak hours. some clients had a strong body odor.

    Advice to ManagementAdvice

    Each office need to have an extra CSP during peak for better client retention.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    It's a job, but not a great job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Minneapolis, MN
    Former Employee - District Manager in Minneapolis, MN

    I worked at H&R Block full-time (more than 5 years)

    Pros

    There are several positives to working with Block. As a district manager, you set your own schedule, the benefits are good, you get to work with some very good people.

    Cons

    There is a very big disconnect between the corporate HQ and the field. The field doesn't believe HQ understands the challenges that occur with the client and for the most part they are correct. The corporate strategy has been continually trying to pull more work/production from the field for the same/less pay to drive up the stock price. Areas of responsibility are literally 2-3 times as large as they were 5 years ago which leads to huge challenges in being able to execute at a high level. The company has continually advertised free services the past couple years to bring in new clients, but have no plan to retain those clients once they are no longer under the free umbrella.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for H&R Block

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