There are newer employer reviews for H&R Block

Helpful (1)

Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Contractor - Marketing Coordinator in Santa Clara, CA
Current Contractor - Marketing Coordinator in Santa Clara, CA

I have been working at H&R Block as a contractor (less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Well organized company, with great people.

Cons

Most of the jobs are on a seasonal base.

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  1. Helpful (3)

    Good Seasonal Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Tax Professional in Portland, OR
    Former Employee - Licensed Tax Professional in Portland, OR

    I worked at H&R Block part-time (less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Hire almost all students who pass class and any state/federal applicable exams so great for those changing skillset or re-entering workforce. Free or cheap access to continuing education and exam preps. Opportunity for advancement if you work & study hard. Schedule you according to your committments. Many co-workers are very helpful at mentoring and helping you understand more complicated returns. Are given tax returns based on your knowledge/skill level so not overwhelmed. I was surprised at how experienced some of the tax preparers are and how much knowledge some of them have on various tax topics.

    Cons

    Not as flexible in scheduling as they seem; yes, they only schedule you during your committed hours, but they hound you to work the hours outside your committed time slot. This will vary depending on how busy your office is and how many preparers are in your office.Some co-workers will help you, while others refuse to help you because they see you as a future threat. Pay is only $10/hour for first year and you have to learn a lot, take state/federal exams, and then take continuing education each year to stay certified. Continuing Education, exams, etc. are not paid so. quite a bit of prep work is involved to make not such a great wage.

    Advice to Management

    Don't schedule Front End Customer Service until first peak, and then always afterwards. Many clients schedule last minute or walk in. We cannot give clients' attention they deserve while trying to answer phone 6 times (each preparer) in an hour. Since government regulations are becoming stricter and we need to take more exams and continuing education, you should really pay us better to retain us year after year.

  2. Helpful (3)

    HR BLOCK WILL SUCK THE LIFE OUT OF YOU!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Ops Coordinator in Redondo Beach, CA
    Current Employee - District Ops Coordinator in Redondo Beach, CA

    I have been working at H&R Block full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The District Operations Coordinator position has the potential to be a great job IF you have training, better pay, the support of management and district managers and admins. If you don't they will make your life a living hell. Initially interviewing they come across like most companies....When I was interviewed by the 4 person panel all appered to be preoccupied. In hind sight it was a huge red flag.

    Cons

    The culture is horrible at this company. The working conditions are sub standard - cheap sitting chairs, they expect the employees to switch to the cleaning crew (toilets, trash, windows etc.) There is no training. Yet the expect you to navigate a bunch of systems. None of the systems work 100%. There seems to be a bunch of work arounds to get anything done. There are way too many changes that happen simultaneously. Certain district managers are very unprofessional, demeaning, and yell at office leaders openly at team meetings, they cheat HRB by doing things there not supposed to. They hire family as contractors. I've never worked at a company that is flat out unprofessional on basic levels - like talking to associates. They pay taxs pro's an hourly pay (ex: $12.00 p/hr) but if they go to a meeting they are given whats called a labor code for a meeting at a lower rate and a different rate for making bank deposits. Isn't this illegal? The amount of work they expect you to do for such low pay is rediculous! Not to mention a 10 week unpaid furlogh and horrible medical coverage. The tax pro's are the nicest people in the company. Only the popular associates are given accolades.

    Advice to Management

    Quit changing leadership every year. Quit making so many changes and nickle and diming associates so much that you cannot even afford to hire a company to clean your offices. If you cannot afford to pay the people you hire, your investors shouldn't be paid either.

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