There are newer employer reviews for H&R Block

 

pretty decent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Chicago, IL
Former Employee - Anonymous Employee in Chicago, IL

I worked at H&R Block part-time (more than 5 years)

Pros

pay goes up a quarter every tax season, and as long as you have a good manager, which I was blessed with, it can be pretty nice.

Cons

Hated how the company kept changing the phone script, and clients could be a*$holes especially when they really don't understand taxes. Sometimes feel that the higher ups don't realize it's not that easy to get folks to come into the office and pay for returns.

Recommends
Positive Outlook
No opinion of CEO

869 Other Employee Reviews for H&R Block (View Most Recent)

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  1. 1 person found this helpful  

    H&R Block

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Franchise Consultant in Oceanside, CA
    Current Employee - Franchise Consultant in Oceanside, CA

    I have been working at H&R Block full-time (more than 8 years)

    Pros

    Great company with great people. Very team oriented. Shifting its focus soley on taxes rather than on multiple financial services.

    Cons

    Frequent change in Sr. leadership resulting in contant reorganization. Constant change in organization that in my opinion is hurting the business.

    Advice to ManagementAdvice

    Focus on taxes and supporting the franchisees. Need to focus on creating some stability. 4 different CEO's in my time with Block.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sourcing in Kansas City, MO
    Current Employee - Sourcing in Kansas City, MO

    I have been working at H&R Block full-time (more than 5 years)

    Pros

    1) If you are a hard worker, you will do well.
    2) Great comp, salary, and benefits package
    3) Strong leadership
    4) Great work/life balance

    Cons

    1) There has been a layoff almost every year the past 5 years
    2) Declining industry (although they have a growth plan now)
    3) Political environment

    Advice to ManagementAdvice

    Follow Henry Bloch's advice - take care of the customer, take care of the employees, and take care of the community. Stop overcharging customers.

    Recommends
    Positive Outlook
    Approves of CEO
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