HC-One

  www.hc-one.co.uk
  www.hc-one.co.uk
There are newer employer reviews for HC-One

10 people found this helpful  

The first rule of HC One: You are worthless and replaceable

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at HC-One full-time (more than 5 years)

Pros

Always plenty of overtime available (due to constant staff turnover)

Cons

Pay barely above minimum wage, long shifts, compulsory overtime, shifts changed with as little as 24 hours notice, aggressive interrogation if you dare to be too ill to work, incompetent management who shift blame onto their subordinates, more red tape than you would ever believe possible (there is literally a form for everything - one for replacing jugs of water / juice, one for cleaning something, and for the lucky senior care staff, a form to confirm all the other forms have been signed!) resulting in more time spent pen pushing than actually caring for the residents, constantly short staffed due to high turnover of staff (the endless cycle of doom), formal investigation / disciplinary action taken for the most minor of oversights (e.g. forgetting to sign one of the aforementioned forms), no performance related bonuses (only a 'Kindness in Care' award for great performance, which means having your photo displayed in a nice little frame for a while), condescending and sarcastic management style that involves berating you in front of your colleagues and making you feel like you're at school again...

I could go on forever, but if you're still insane enough to consider working for HC One after reading all of the above, the best of luck to you and don't forget to hand in your uniform when you inevitably leave.

Advice to ManagementAdvice

Address the work-life balance. Give your managers training in people skills, or better yet, replace them with people that actually know how to do the job and don't just shift the blame downwards until it sticks somewhere. Actually bother to investigate why staff turnover is so high. Pay more than a poverty wage.

Doesn't Recommend
Negative Outlook
No opinion of CEO

HC-One Response

Nov 27, 2014Head of People

Thank you very much for taking the time to share your thoughts with us, and I am really sorry to learn that you are not enjoying your experience working with us.

We are determined to provide
... More

10 Other Employee Reviews for HC-One (View Most Recent)

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  1. 11 people found this helpful  

    JUST DONT EVEN THINK ABOUT IT! Unemployment is a better option!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HC-One

    Pros

    Guaranteed minimum wage! Free uniform. Really struggling for anything else to say! On the plus side you are providing a service to those who desperately need your help support and kindness

    Cons

    Working for this organisation will sap the life force from you!
    You have managers with no people or organisational skills whatsoever... A very unhappy and bitter set of work colleagues ( not their fault ... They are blamed for everything that goes wrong with the company and managers that simply refuse to accept responsibility ) working conditions that I honestly thought had passed in the Victorian era, and they are treated to total contempt by those in charge. There is little or no job training and what there is is computer based and has to be done in your own time for free (no payment) many of the staff have to work 60 hours plus a week just to take home a manageable income!

    Advice to ManagementAdvice

    Please join the 21st century and give your employees a little respect and a liveable wage!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    HC-One Response

    Nov 27, 2014Head of People

    Thank you for commenting and I’m so sorry to hear that you have had an unhappy experience working with us.

    Feedback from colleagues is really important to us. Every year we carry out an
    ... More

  2. 11 people found this helpful  

    In over 30 years, It's the worst company I have ever worked for in my entire career.

    • Culture & Values
    Current Employee - Rmn
    Current Employee - Rmn

    I have been working at HC-One full-time (more than an year)

    Pros

    I can say that the nurses and carers here are the best in the country. True loving kind people. If your relatives are here, I can honestly say I have only ever seen tender, loving compassion and care. Don't worry, we love your relatives and value them above anything in the world.

    Nearest and dearest relatives. Please improve the care of your precious relation by saying how you appreciate the input of a carer or nurse. Please make a point of telling our managers when you find kindness in the carers and nurses. They always get to hear of complaints but sadly, they almost never hear praise for us. Unfortunately, they only speak to us when there is a complaint, never to praise.

    Cons

    I have worked here for over 2 years. I totally fail to star- rate this company because in over 35 years of nursing as an RMN, RNLD, it is the worst company I have ever worked for in all my life. I just can not give it one star.

    Home managers and deputies are some of the most incompetent psychopaths who were ever misfits in healthcare. Unprofessional management who threaten you with your job to back up their requests for relentless demands including their cartoonish e-learning - the off line activities are the most degrading. You get a "you can be suspended letter" with a pile of time-consuming, child-like exercises you have to complete, engaging your line manager as a superior (mummy) to authenticate you (child) as a healthcare professional. HC-One - GROW UP! A playground for management BULLIES! They, well.. they love bullying. It makes them feel less inadequate.

    Advice to ManagementAdvice

    Appreciate our staff who have supported and loved the residents in our homes, through the Southern Cross rent debacle and supported your "Person-Centred" e-learning. You simply don't seem to realise that your employees are people too. You treat them with no respect. Everyone because of your managers are walking on egg-shells because you make them ever-aware that their jobs and careers are on the line. Managers use POVA in every sentence as punctuation. When staff are on tenterhooks, it makes your residents sick too because they are sensitive to the sad morale of their excellent staff and excellent carers. I would strongly recommend that HC-One uses psychological screening because there are a number of employees, a lot of them in management, who are raising red-flags towards borderline personality disorders. And that is putting it mildly. A key indicator might be found in your recruitment and retention figures. How many are the hundreds of staff have walked away from this dreadful company. Look at the bills you are getting monthly to pay agency staff because the regulars have walked. The turnover is STAGGERING! All I can say is Jesus Christ, I would not believe you existed had I not worked for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    HC-One Response

    Nov 27, 2014Head of People

    Thank you very much for taking the time to share your feedback. I really appreciated hearing your positive experiences about the nurses and carers you work with, but I was really sorry to learn about ... More

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