There are newer employer reviews for HELP USA

1 person found this helpful  

immediate supervisors are excellent and professional, central office is detached

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Case Manager
Former Employee - Case Manager

I worked at HELP USA

Pros

There is a great team work within each site and the supervisors are supportive in balancing work and personal life. Immediate supervisors encourage you to seek promotions and build a career. I loved the team and clients I worked with.

Cons

Central office is detached no longer caring nor aware of what the employees or the clients they serve need. Very little communication, they just think you should assume that there wont be any raises and that even though the central office is closed for inclement weather the same rules dont apply to other sites. Very nasty top management

Advice to ManagementAdvice

My advise to take a hard look at yourselves, and your leadership abilities. Not communicating, not bridging the gap due to the different job locations as far as team work and communications. Broken promises of coming more onsite and having the town meetings.

Recommends

10 Other Employee Reviews for HELP USA (View Most Recent)

Sort: Rating Date
  1. 1 person found this helpful  

    Dismal place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housing Specialist in Bronx, NY
    Former Employee - Housing Specialist in Bronx, NY

    I worked at HELP USA full-time (less than an year)

    Pros

    benefits are pretty good, many sites, promotes from within

    Cons

    no managerial support, people survive the work day by ignoring each other, no orientation or proper training given to new staff, manager's show lots of bias

    Advice to ManagementAdvice

    build up the staff's moral ASAP, give manager's diversity training

    Doesn't Recommend
    Negative Outlook
  2.  

    Sad culture of favoritism & politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at HELP USA full-time (more than 3 years)

    Pros

    Central office in accessible location & some people are good to work with. Paycheck arrives on time. You get health insurance if you stay long enough

    Cons

    People (esp. higher ups) come here to add to their resume & few care about the mission or clients or staff. Consultants, managers, directors & VPs throw other people under the bus everyday to get ahead or keep board members happy. Favoritism keeps unqualified & lazy people employed so some directors at central office have a full staff turnover rate of < 1 year. leaders start fires for people to put out instead of carrying out Help's mission. Central office ignores sites until there's something can look bad in a newspaper.

    Benefits don't start until 6 months or 1 year after hiring so make sure you have a backup plan for insurance. HR policy is no merit based raises but this may not apply to SVP's.

    Advice to ManagementAdvice

    People leave managers, not companies...if someone cant keep staff more than a few months year after year it's not the staff that's bad at their jobs.

    Doesn't Recommend
    Neutral Outlook
There are newer employer reviews for HELP USA

Work at HELP USA? Share Your Experiences

HELP USA

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.