There are newer employer reviews for HMSHost
There are newer employer reviews for HMSHost

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A great place to start out and gain customer service experience!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Associate in Clifton Springs, NY
Former Employee - Associate in Clifton Springs, NY

I worked at HMSHost part-time (More than 3 years)

Neutral Outlook
No opinion of CEO
Neutral Outlook
No opinion of CEO

Pros

build experience, work with similar people, bonuses/incentives for performance, very flexible hours

Cons

minimum wage, smell like grease/food, employee turnover, sometimes coworkers lack

Advice to Management

take time to recognize those with potential and help them excel within company

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  1. Horrible overworked underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Barista in Norfolk, VA
    Former Employee - Starbucks Barista in Norfolk, VA

    I worked at HMSHost full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free lunch and free drinks

    Cons

    Over work not enough opportunity for growth

    Advice to Management

    Stop being so lazy

  2. Helpful (1)

    started out great went downhill from there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Portland, OR
    Current Employee - Line Cook in Portland, OR

    I have been working at HMSHost full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only pros I can think of is a free meal as long as its not over $12
    Parking is free for airport employees

    Cons

    Lack of communication from upper level managers.
    Atmosphere of distrust and fear.
    Hiring people, that don't have the proper skill set to do the job that are hired for
    Lack or NO cooperation from upper management
    They need to update their employee handbook and keep it in an easily accessible
    area so that you can review it from time to time

    Job performance reviews should be done every 6mos not once a year
    Raises should be based on job performance and longevity with the company
    The employee (associate) handbook should be used as a guide for training and evaluating employees instead at times it used as a tool to unfairly punish them

    Advice to Management

    Trust your employees, treat them with respect we are not the enemy!
    If your employees live in a constant state of fear and you distrust them
    they will NOT be productive their attitudes will be negatively affected and
    it will effect YOUR bottom line.

    This company has one of the HIGHEST turnover rates for employees that I have ever
    worked for. It costs more to train new employees then it is to keep current ones on the pay roll. Compensate us with decent raises when our job reviews comes around not the percentage based ones that you ALWAYS give.

    There has to be better job incentives to work for you. Other companies value hard working
    dedicated workers that are proud and would recommend this or that employer to their friends
    and family. I wouldn't recommend to ANY of my friends or family to work for this company.

    You also need to look at Health insurance costs. There are other providers out there
    that provide a lower cost to your employees. The per paycheck cost for the health care provider that this company has is WAYYY to high. Look into other providers that are more affordable.

    There are companies that are leaving you in the dust as as ones to work for.
    Keep your head in the sand, don't compensate them properly,don't treat your employees
    with respect and compassion, have your employees fear you, don't provide them with
    better perks and incentives to stay. THEY WILL STAY AWAY IN DROVES!

    You need to have

There are newer employer reviews for HMSHost
There are newer employer reviews for HMSHost

See Most Recent

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