There are newer employer reviews for HMSHost

Used to be one of the better places I've worked.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Barista in Las Vegas, NV
Current Employee - Barista in Las Vegas, NV

I have been working at HMSHost full-time (more than 8 years)

Pros

Culinary union, a lot of employees have been there for many years, they try to reward employees for good customer service, better pay than most retail/cashier/food positions. Culinary union offers one of the best health insurances in the nation. Overtime is offered usually (when business is good). Annual raises. Opportunities to move into management (management is non union however). Ability to transfer all over the US. Paid lunch. Free parking (airport locations). Pay for your laundry. Ability to move into different job classifications with training (opportunities for fast food, porter, barista, bartender, cook, host, etc.) Good place to gain experience.

Cons

Sometimes feel we are treated like kids and management has to watch and know our every move. Feels like there is a lack of trust between associates and management. Once felt accused of theft by loss/prevention team because my sales and they started asking me questions even though I did not do anything wrong. Some managers like to micro manage. There is a lack of communication on a large scale particularly within management and to the associates.

Advice to ManagementAdvice

Act like you at least somewhat trust your associates. Bump up the communication between all management and associates. One manager will say one thing on policies and then another manager will say something different about the same policy. Used to be fun working there several years ago with company parties, fun, upbeat management. Now everything just seems so strict, uptight, a sense of distrust. It's barely tolerable working there 5 days a week now.

Recommends
Neutral Outlook
No opinion of CEO
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  1. 1 person found this helpful

    Union uselessness, browbeaten management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Phoenix, AZ
    Former Employee - Shift Supervisor in Phoenix, AZ

    I worked at HMSHost full-time (less than a year)

    Pros

    regular schedule, decent benefits, interesting guests

    Cons

    union staff that refuses to perform up to normal industry standards, and upper management that blames junior management for underperforming staff.

    Advice to ManagementAdvice

    get a clue, hire a staff that is willing to work, reward high performers, and remove the slugs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Horrible overworked underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Starbucks Barista in Norfolk, VA
    Former Employee - Starbucks Barista in Norfolk, VA

    I worked at HMSHost full-time (more than 8 years)

    Pros

    Free lunch and free drinks

    Cons

    Over work not enough opportunity for growth

    Advice to ManagementAdvice

    Stop being so lazy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for HMSHost

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