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There are newer employer reviews for HMSHost

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Work Environment

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at HMSHost

Approves of CEO
Approves of CEO

Pros

Great place to work and opportunities for advancement. Field operators have the best opportunity for upward mobility depending on their willingness to relocate.

Cons

Salary not as competitive with long working hours. Non-existent mentorship program

reviews filtered by
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  1. Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in Cincinnati, OH
    Current Employee - Shift Supervisor in Cincinnati, OH

    I have been working at HMSHost full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Busy, great friendships with co workers, busy busy busy

    Cons

    horrible benefits, no distinction between personal and work, terrible raises based on productivity, opportunity for advancement offered then not available

    Advice to Management

    Treat your employees better, offer better insurance, offer a higher wage.

  2. Used to be one of the better places I've worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Las Vegas, NV
    Current Employee - Barista in Las Vegas, NV

    I have been working at HMSHost full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Culinary union, a lot of employees have been there for many years, they try to reward employees for good customer service, better pay than most retail/cashier/food positions. Culinary union offers one of the best health insurances in the nation. Overtime is offered usually (when business is good). Annual raises. Opportunities to move into management (management is non union however). Ability to transfer all over the US. Paid lunch. Free parking (airport locations). Pay for your laundry. Ability to move into different job classifications with training (opportunities for fast food, porter, barista, bartender, cook, host, etc.) Good place to gain experience.

    Cons

    Sometimes feel we are treated like kids and management has to watch and know our every move. Feels like there is a lack of trust between associates and management. Once felt accused of theft by loss/prevention team because my sales and they started asking me questions even though I did not do anything wrong. Some managers like to micro manage. There is a lack of communication on a large scale particularly within management and to the associates.

    Advice to Management

    Act like you at least somewhat trust your associates. Bump up the communication between all management and associates. One manager will say one thing on policies and then another manager will say something different about the same policy. Used to be fun working there several years ago with company parties, fun, upbeat management. Now everything just seems so strict, uptight, a sense of distrust. It's barely tolerable working there 5 days a week now.

There are newer employer reviews for HMSHost
There are newer employer reviews for HMSHost

See Most Recent

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