HMSHost
2.7 of 5 159 reviews
www.hmshost.com Bethesda, MD 5000+ Employees

159 Employee Reviews (View Most Recent)

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  • Disapproves of CEO

1 person found this helpful  

Union uselessness, browbeaten management

Shift Supervisor (Former Employee)
Phoenix, AZ

I worked at HMSHost full-time for less than a year

Prosregular schedule, decent benefits, interesting guests

Consunion staff that refuses to perform up to normal industry standards, and upper management that blames junior management for underperforming staff.

Advice to Senior Managementget a clue, hire a staff that is willing to work, reward high performers, and remove the slugs

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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1 person found this helpful  

Location is everything.

Fast Food Attendant (Former Employee)
Hanover, MD

I worked at HMSHost part-time for less than a year


Pros: Being a travel-related company, they are everywhere. If you become valuable there is less… Cons: Location is everything. Some locations have great staff and others are terrible. If you are at the service end of things I would strongly recommend… Advice to Senior Management: On hiring: Quantity over quality does not help employee or… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Used to be one of the better places I've worked.

Barista (Current Employee)
Las Vegas, NV

I have been working at HMSHost full-time for more than 8 years


Pros: Culinary union, a lot of employees have been there for many years, they try to reward employees for good customer service, better pay than most… Cons: Sometimes feel we are treated like kids and management has to watch and know our every move. Feels like there is a lack of trust… Advice to Senior Management: Act like you at least somewhat trust your associates. Bump up the communication between all management and associates. One manager will say one thing on… Yes, I would recommend this company to a friend More

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