HMSHost

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180 Employee Reviews (View Most Recent)

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The managing sucks in this company

Starbucks Barista (Former Employee) Miami, FL

ProsFree food if its less than $11 free airport parking

ConsHorrible management, lazy co-workers, no team atmosphere and the most horrible HR I have ever been a part of and no tips

Advice to Senior ManagementStop overlooking the issue if you want to make money make sure you know what is going on in the stores around you so you can see why workers complain or why sales are not getting done. I have work as a barista for less than a year here at the beginning everything was smooth I enjoyed my job then we started getting lazy coworkers new rules were being added that did not make sense. There where no managers to help us get voids done during peek hours and they penalized us for not leaving on time because they did not want to give us overtime and the worst part as a barista for Starbucks in hms host you were not allowed to get tips and if we did take the tips we could get fired but what I don't get is that the tips we get are mostly change from travelers who can't exchange the coins into foreign currency and sometimes they wanted to give us tips because they saw us working hard on a busy environment and we provided the customers with great service. It sickens me I never work so hard and been so dissatisfied at the workplace it brought my morale down and made me want to pursue another place.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    HMShost has an excellent training program for manager and supervisors

    Shift Supervisor (Current Employee) San Diego, CA

    I have been working at HMSHost full-time for less than a year


    Pros: Its a great place to work,with a stress free enviroment Cons: Great benefits downsize is that they lay off.. Advice to Senior Management: I would like to see upper management get more involve… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A lot of potential. Needed stronger leadership to drive consistent processes.

    Director (Former Employee) Bethesda, MD

    I worked at HMSHost full-time for more than 5 years


    Pros: Great diversity of staff, some groups offered good development programs, although this was group… Cons: Lack of standard processes, lack of continuity with management vision. Advice to Senior Management: Continue with improvements to infrastructure, make employee development available to… More
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