HOM Furniture
2.9 of 5 16 reviews
www.homfurniture.com Minneapolis, MN 500 to 999 Employees

16 Employee Reviews (View Most Recent)

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1 person found this helpful  

Experienced Furniture Sales People Only

Sales Consultant (Former Employee)
Roseville, MN

ProsGood relationships with fellow employees (they made it enjoyable)
Get two other days off during the week as your weekend since you are required to work Sat./Sun.
Variety of products to sell, great custom order options, and it is nice that often deliveries can be done next day or pick-ups same day.
Sales manager was very helpful and always willing to answer questions or find who to ask. Had plenty of useful information.

ConsDo not apply if you do not have experience in commission and/or furniture sales.
You will be expected to work every weekend and holiday they aren't closed, and if you are used to sales it isn't so bad. If you were a top performer you were fine, if not you may be talked out of taking the time off.
Store manager did not do as much work as sales manager, and he didn't know some answers to important questions. The sales manager was a lot more valuable, but did not get much for the extra time he put in.
Morale is low a lot of times.

Advice to Senior ManagementLower delivered sales goal-even the experienced sales people were having issues some months reaching it because it is not realistic anymore.
Provide better training that doesn't involve so much of sitting in front of the computer.
Provide more support to guest services because they do A LOT of work helping out the sales people.
All training should be paid; your employees aren't at the showroom selling, and making up for it. Providing food isn't worth it, or fair, for a non-selling day.
Mystery Shoppers: I understand they are useful, but it brings down the sales people when they have to wonder: did I just loose out on a big sale because he/she was a fake customer?
Overhall computer systems, and provide showrooms with newer computers.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    1 person found this helpful  

    Great job, bad management

    Guest Services (Current Employee)
    Bloomington, MN

    I have been working at HOM Furniture


    Pros: The actual job is very enjoyable and the atmosphere is friendly and… Cons: Morale is extremely low. Managers are incompetent and fail to resolve any employee… Advice to Senior Management: Management needs a complete overhaul. Current managers should either be completely thrown… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Decent company, but needs to work more with customers

    Anonymous Employee (Former Employee)
    Lakeville, MN

    I worked at HOM Furniture


    Pros: My position was fairly well compensated for my age and experience. Good relationships with co-workers, even saw then outside of work. Holiday… Cons: Sales staff sometimes ended up working for a low hourly rate because they couldn't meet sales quotas. Customers often get crapped on due to poor merchandise… Advice to Senior Management: Take care of the people doing the heavy lifting in the organization. Improve your customer support operations to… More
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