There are newer employer reviews for HPS

3 people found this helpful  

Poorly executed strategy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Web Developer in Tampa, FL
Former Employee - Web Developer in Tampa, FL

I worked at HPS as a contractor (less than an year)

Pros

Other colleagues are generally very helpful and knowledgeable.

Cons

Software code base is unwieldy. Very cumbersome development process. High turnover rate.

Advice to ManagementAdvice

Focus on making it a better place to work for IT staff. Improve work-life balance. Introduce programs for continuing education and advancement.

Doesn't Recommend
Neutral Outlook

37 Other Employee Reviews for HPS (View Most Recent)

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  1. 2 people found this helpful  

    Not a "World-class" Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer/Analyst in Tampa, FL
    Former Employee - Programmer/Analyst in Tampa, FL

    I worked at HPS full-time (more than 3 years)

    Pros

    Abundant growth potential in the industry. Opportunities are limited only by management's imagination. Senior Management seems to be anticipating significant growth based upon the number of executives.

    Cons

    Management's imagination is limiting opportunities. Consultants are brought in to tell them what other companies are doing, rather than listening to employees' innovative ideas.

    Advice to ManagementAdvice

    Stop building a management structure for a company 5 to 10 times the size. Too much of the limited amount of money available is being used to pay unnecessary VP salaries.

    On the other hand, before you can grow the customer base you must strengthen the infrastructure to support the customer base you have. When no one can do their jobs because the system is so bogged down by month-end processing, it isn't helping anyone.

    Learn to cut your losses. When an obviously terrible choice is made for a software package, admit it, get rid of it, and move on. Don't continue to pour good money after bad. You can probably better afford to get a more expensive package that works than spending an unknown amount trying to get a poorly designed, poorly written, and poorly chosen package to do what you need.

    Doesn't Recommend
    Neutral Outlook
  2. 3 people found this helpful  

    Senior Management Doesn't Get It!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Tampa, FL
    Former Employee - Manager in Tampa, FL

    I worked at HPS full-time (more than 5 years)

    Pros

    Lots of very hard working, caring employees. Employees really pull together whenever there is a personal crisis of a coworker. Lots of institutional knowledge. Some departments still have the "small company" feel to them.

    Cons

    Senior Management doesn't understand enough about the day-to-day operations. They think they get it because some came up through the ranks, but times have changed & they have not kept up. The right hand doesn't know what the left is doing. There doesn't seem to be anyone, at the top, who has a grasp on what is going on within the entire organization. They just seem to put out fires. No overall vision. Favoritism abounds. They keep certain staff members because they are well "liked" not because of their abilities. They promise new customers the world & then task the rank & file to make it happen when the resources are not available. Many employees are grossly overworked.

    Advice to ManagementAdvice

    Get beyond your enormous egos and look at what is best not only for the business AND the employees who are your greatest asset. Stop making promises you can't/don't keep. Get out of your offices & meet with the employees, but not as a PR job, but rather to really listen & make the necessary changes. It is a shame that many of your good employees have left because you hear one story in the quarterly meetings, but in reality something else happens. You need to rebuild trust in Senior Management and I don't think this can happen with the 3 long time "leaders" who have been there forever.

    Doesn't Recommend
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