There are newer employer reviews for HSN

4 people found this helpful

Ok place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Hybrid in Saint Petersburg, FL
Former Employee - Customer Service Hybrid in Saint Petersburg, FL

I worked at HSN full-time (more than a year)

Pros

My supervisor and trainers were amazing people. They really tried to help if you were having issues.

Cons

Call times to strict and standards are difficult to meet. Watched people who worked at the company for 20+ years get fired due to call times. NO ROOM FOR ADVANCEMENT!

Advice to ManagementAdvice

Management and the executives should take a week on the phones and see what a day in the life of a Customer Service Rep is like.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
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  1. 1 person found this helpful

    24/7

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HSN full-time (more than 8 years)

    Pros

    Opportunity to work with many vendors

    Cons

    required availability 24 hours a day, tied to a blackberry in some departments. extremely stressful.

    Advice to ManagementAdvice

    better training.

    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful

    Great in the early years...not so much now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Sales Representative in Saint Pete, FL
    Current Employee - Work At Home Sales Representative in Saint Pete, FL

    I have been working at HSN full-time (more than 3 years)

    Pros

    Great PTO and WAH .

    Cons

    Well wow where do I start. When you have worked FT WAH Sales for 3 yrs and keep telling your supervisor that you would like to move up in the company and get no where with her help....you get burnt out really quick. Then once they figure your burnt out now all of a sudden they are finding things wrong with your handling time...mine is actually too short...yeah ok. I've been looking for other employment because I'm thinking even though I am one of their top sales people I soon too will be getting the AXE. Oh and if your are work at home(WAH) please don't be fooled...they will hire from within the HSN campus first period. My supervisor told me this herself.

    Advice to ManagementAdvice

    Get off your lazy butts and listen to what your team is telling you.

    Doesn't Recommend
    Disapproves of CEO
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