Hallmark Rehabilitation

  www.hallmarkrehab.com
  www.hallmarkrehab.com
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Not quality patient care. Only care about meeting RUG levels.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Hallmark Rehabilitation full-time

Pros

Benefits, training, locations, and flexibility.

Cons

No teamwork and Poor management.

Negative Outlook

23 Other Employee Reviews for Hallmark Rehabilitation (View Most Recent)

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  1.  

    Poor work ethics combined with poor management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapist  in  Los Angeles, CA
    Current Employee - Physical Therapist in Los Angeles, CA

    I have been working at Hallmark Rehabilitation full-time for more than a year

    Pros

    Competitive pay, good benefits and CEU courses.

    Cons

    The only thing that matters to the management is profits raked through all possible means. Most DORs are ready to make employees engage in any fraudulent practices to achieve RUG levels and maximize their bonuses. Therapists are forced to group patients even when it is not appropriate.

    Advice to ManagementAdvice

    We realize that you are in market to make profits but don't put patient care so low on your priority list that it becomes the reason for your collapse. Do not treat staff like they are dollar producing machines.

    Doesn't Recommend
    Negative Outlook
  2.  

    Once was good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hallmark Rehabilitation as a contractor for more than 5 years

    Pros

    Competitive pay and benefits. Approachable senior management. Geared towards technology. Free Online CEU's. Opportunity for career advancement. Flexible schedule and location. Up to date with Medicare changes with associated training.

    Cons

    High productivity set by DORs because this company rewards big income facilities who then has to resort to fraudulent practices. High therapist and DOR turn-over rate in our area. Anybody can be a DOR as long as they can schedule RUG minutes and make facility earn $$$.

    Advice to ManagementAdvice

    Be ethical. Walk your talk. Don't just look at the numbers. This is the reason why Hallmark is losing quality therapists. Listen to your therapists! Do not tolerate fraudulent practices. A therapist CANNOT be 100% productive any way you see it. That would mean as soon as the therapist clocks in they are already seeing a patient until all they way when they clock out non-stop. That would also mean the therapists are not taking their 2x 15 min break working 8 hrs as mandated by law. Also, the DOR bonus system is flawed. It shouldn't be based on $$$ alone because it is = keeping the patients longer than what is needed, high RU RUG utilization regardless of need, and extremely high productivity for staff therapists so that the DOR can have some admin time.

    Doesn't Recommend
    Neutral Outlook
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