There are newer employer reviews for Hampton Inn

Stay out of drama surrounding staff towards management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Front Desk Agent in Muncie, IN
Former Employee - Front Desk Agent in Muncie, IN

I worked at Hampton Inn part-time (more than a year)

Pros

Gave good experience with corporate customer service and taking accountability for actions. Held a lot of responsibilities.

Cons

Too bureaucratic and was under paid for the responsibilities asked of me. During second shift I would manage the whole hotel by myself and received only minimum wage and we also were the most expensive hotel in the area.

Advice to ManagementAdvice

If you raise employee wages or at least have some company events to promote loyalty in the company. Most employees talked very negatively about management which led to a negative vibe in the hotel, which makes for an uncomfortable experience for guests.

Recommends
Neutral Outlook
No opinion of CEO
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  1. Great Co-workers!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate in Harrisonburg, VA
    Current Employee - Front Desk Associate in Harrisonburg, VA

    I have been working at Hampton Inn full-time (less than a year)

    Pros

    Great co-workers
    Friendly and caring GM as well as assistant GM
    Rather flexible hours
    Easy training
    User friendly system

    Cons

    Slow pay raise increase
    Guest talk down to you a lot

    Advice to ManagementAdvice

    Hire more management to be here late at night that's when a lot of problems seem to happen with angry guest

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Great company with extensive opportunities for growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in Fort Lauderdale, FL
    Current Employee - Assistant General Manager in Fort Lauderdale, FL

    I have been working at Hampton Inn full-time (more than 8 years)

    Pros

    Great company with great standards
    Easy to use reservation system
    100% Satisfaction guarantee offered to guests
    Friendly staff recognized across company

    Cons

    Limited-service hotel
    Smaller staff = more multi-tasking

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Hampton Inn

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