Hampton-Newport News Community Services Board

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6 Employee Reviews (View Most Recent)

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1 person found this helpful  

Only cares about how things look - don't care about people who live here or work here.

Community Service Associate (Current Employee) Hampton, VA

Proshas very good insurance, training and other perks such as gym memberships at reduced rates
has better pay than other companies who provide services to the disabled

ConsI've been working here for about 4 years. The company used to care about the individuals who lived here - making sure that their rights were protected and that person centered options were used. Now, we are told "they don't really know what their rights are so just do what I told you to do." Individuals are no longer able to decorate their bedrooms as they like it. The new supervisor has thrown out a lot of personal items which made the individuals upset (understandably!!). And when those that had family asked about it, she stated "Oh, I don't know what havppened - staff must have accidently thrown it out!!" It's very frustrating. Also, new supervisor is trying to get rid of those individuals who might be "trouble" such those who have mobility problems and those with behavioral issues (which have increased drastically since she started because she makes them do things they don't want to do such as go on outings). Also, the company has started transferring staff who have been at residences for a long time and sending them to a new house saying that they don't want the employees to get "too comfortable." However, they do not take into consideration that the people who live in these houses sometimes have no family involvement and look at staff as their family. Moving staff is causing a lot of problems in the homes. HNNCSB also doesn't care how these moves are afftecting staff. They are making staff take positions that interfer with other aspects of life. For example, making a staff person who had a Sun - Wed morning shift position and moving them to a Wed - Sat evening shift position and not caring that this person has a second job. HNNCSB is not flexible - their position is "too bad, if you don't like it, you can leave."
So my advice - if all you care about is pay and benefits, then HNNCSB is your place to work. But if you actually care about the people you service, than stay clear!

Advice to Senior ManagementYou need to change. You are loosing good staff and you will lose more. If all you care about is the bottom line, then you need to get into a different line of work.

No, I would not recommend this company to a friend


    I love my job but there needs to be some changes.

    Anonymous Employee (Current Employee)

    I have been working at Hampton-Newport News Community Services Board

    Pros: I have checked out many of the other CSB's and agencies in the Hampton Roads area and even with all the complaints employees have towards… Cons: Its been mentioned on this forum that the CSB offers a generous annual and sick leave package. This is true, however depending on who your… Advice to Senior Management: Please realize how imp and valuable your staff are. We work very hard, care about the consumers are not as replaceable as you may think… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities


    Very Comfortable Work Environment

    Anonymous Employee (Current Employee)

    I have been working at Hampton-Newport News Community Services Board full-time for more than 10 years

    Pros: Employees enjoy a lot of flexibility. The benefits package is very generous, particularly sick leave… Cons: This is not so much a factor for me, but some positions pay better in the private sector. However, this is to be… Advice to Senior Management: Hold employees more accountable for their actions. Yes, I would recommend this company to a friend More
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