There are newer employer reviews for Hancock Fabrics

Has potential!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Supervisor
Current Employee - Supervisor

I have been working at Hancock Fabrics part-time (more than 3 years)

Pros

Fellow employees are knowledgable about many aspects of the fabric world and we depend on each other's knowledge. Staff is always willing to share ideas with customers and learn new ideas from the customers. Customers are generally very pleasant. Part time positions are available giving employes time with family. My co workers are very willing to share responsibilities so that jobs get done.

Cons

Need a better internal communication system, pertaining to the particular needs of our store, in order to be more productive. Assigning task after the employee has been trained would be more productive than "figure it out as you go along". The store needs a good cleaning by a professional cleaning company. The floors have never been mopped! The bathroom facilities are cleaned by the employees.

Advice to ManagementAdvice

Allow stores to be individualized in some areas of operation. Small communities with steady clientele can not move Designer Deals and repeat contest items at the same rate larger, centrally located stores can. Some parts of the country are dealing with droughts, changing demographics, high unemployment, etc. and employees at these location should not be threatened with lose of hours/job for not meeting standards on Designer Deals, contest items, preferred cards, etc. It would be nice if more hours were given to stores so that customer service does not have to suffer because all employees are stocking, do price changes, etc. Quality time must be spent with the customer if you expect them to become "regulars".

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Neutral Outlook
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