There are newer employer reviews for Hanna Andersson
There are newer employer reviews for Hanna Andersson

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Helpful (1)

So far, so good!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Portland, OR
Current Employee - Customer Service Representative in Portland, OR
Recommends
Neutral Outlook
Approves of CEO

I have been working at Hanna Andersson part-time (Less than a year)

Pros

The company places strong value in having satisfied employees. Good benefits, strong communication and the feeling that the door is always open.

Cons

Limited room for growth and hiring of permanent staff.

Other Employee Reviews for Hanna Andersson

  1. Helpful (1)

    Good and Bad Experiences

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oakbrook Terrace, IL
    Former Employee - Sales Associate in Oakbrook Terrace, IL
    No opinion of CEO

    Pros

    I really enjoy the company and brand. I enjoyed learning about their various products and requirements, such as their product safety measures and european sizing. They also have a fantastic return policy and really strive for customer satisfaction. I felt like it was a great customer service focused atmosphere. The customers were friendly and open, easy to approach and interact with. Friendly staff for the most part. Majority of employees have been with the company for a year or longer. They were knowledgeable and a great resource if I had questions. Overall, I felt like I had some great experiences there.

    Cons

    There is little room for advancement. The company will promote from within but there are very few openings to move into. When I spoke with a manager regarding the potential for advancement she commented "well the only position you would be qualified for would be the key-holder position and i don't see _______ going anywhere anytime soon" and walked away from our conversation. The same manager would schedule me for long shifts on Saturdays. (Long=over 9hrs) When I attempted to discuss with the same manager my need for a shorter shift at least every other weekend for school work, she initially agreed but after two weeks I was back to working long Saturdays. The same manager would also use me as an example if I did something improperly, like folding an item. She would call attention to my mistake or make me fold the item over and over while other employees watched until I got it right. At times it was not a comfortable workplace and I did feel targeted and isolated. While I did have some great experiences at Hanna, these negative experiences caused me to leave and find employment elsewhere.

    Advice to Management

    Continue to have the same customer service focused atmosphere. Work to create a more comfortable understanding atmosphere, don't penalize or embarrass employees for making mistakes. I would like to see more advancement opportunities, but it is a small company with few stores.


  2. Helpful (1)

    Great company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in North Bethesda, MD
    Current Employee - Sales Associate in North Bethesda, MD
    Recommends
    Approves of CEO

    Pros

    Great company to work for

    Cons

    Not enough hours during the week

    Advice to Management

    I love my manager


There are newer employer reviews for Hanna Andersson
There are newer employer reviews for Hanna Andersson

See Most Recent

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