There are newer employer reviews for Hanover Insurance
There are newer employer reviews for Hanover Insurance

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Helpful (2)

Worst Job I have Ever Had

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Insurance Service Professional in Worcester, MA
Former Employee - Insurance Service Professional in Worcester, MA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Hanover Insurance full-time (More than a year)

Pros

Good pay Amazing benefits Beautiful campus Lots of wonderful people

Cons

- Management treats employees as though they are incompetent - Extremely disorganized & chaotic - The service center is a black hole and even though your co-workers (not management) are wonderful, they'll all agree with you on how miserable it is to work in that department - Very little notice on when schedule changes are made, we have been told the day of even - Management treats employees extremely disrespectfully - Very political and barely any chance to move up. - No matter what you do, management will NEVER listen to you. I had some wonderfully intelligent people on my team that had recommendations, and they were completely ignored. - No matter how much work you do, you can be top in sales, you will get yelled at for something - EXTREMELY micromanaged. All of us would get points taken off (banned from bonus) FROM GOING TO THE BATHROOM. Also, they have yelled at many people for coming back from lunch (I kid you not), either one minute late or in my case, 1 minute and 45 seconds late....

Advice to Management

Hanover Insurance gets tax breaks for hiring so many people every year so they really don't mind the huge turnover. I wish they would have listened to their intelligent, charismatic staff and valued who they had employeed. Instead of being a typical call center with new hires every month, they could have retained people of strong knowledge who knew the systems and knew the contents. My original staff left. I think out of a staff of 30, only five original people are left. Beware! Some of those people even left without jobs to replace Hanover's!! That's how uncomfortable it is there.

Other Employee Reviews for Hanover Insurance

  1. Helpful (1)

    Excellent work enviorment, with a great work life balance and a stable place to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Worcester, MA
    Current Employee - Business Analyst in Worcester, MA
    Recommends
    Approves of CEO

    Pros

    The people are great to work with and the company is really starting to evelove. I think this comany is going to develop into one of the top insurers in the US.

    Cons

    Growth in the company depends on who you know and if you are recognized for your work. Sometimes the old roots of the company holds back growth.

    Advice to Management

    I think some older departments need to be revamped and spend money on more technology upgrades.


  2. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worcester, MA
    Current Employee - Anonymous Employee in Worcester, MA
    Recommends
    Approves of CEO

    Pros

    benefits work life balance time off flexibility bonus program

    Cons

    location older systems long term employees not helpful

    Advice to Management

    n/a


There are newer employer reviews for Hanover Insurance
There are newer employer reviews for Hanover Insurance

See Most Recent

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