There are newer employer reviews for Hanover Insurance

 

Interesting company dynamics between IT and the Business- Upside Potential

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technology Director in Worcester, MA
Current Employee - Technology Director in Worcester, MA

I have been working at Hanover Insurance full-time (more than 3 years)

Pros

Job Stability
Excellent Business people (especially in Commercial-lines)
CEO truly understands the P&C Insurance Business
Premium Growth through Acquisitions

Cons

Technology lacks Leadership and a strategic roadmap
Very difficult to join from outside the company (especially in IT), most people have spent their entire career at Hanover
Innovation/Career opportunities
People Management

Advice to ManagementAdvice

Shake-up the Technology group with some outside Leadership from the CIO to the Leadership level below the CIO. Demand a real technology strategy, company with $4B in premium should not have as many platforms as currently exist.

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

123 Other Employee Reviews for Hanover Insurance (View Most Recent)

Sort: Rating Date
  1.  

    Denunciatory Managerial Style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hanover Insurance full-time (more than 10 years)

    Pros

    Salary and Benefits
    Schedule Flexibility
    Generous Vacation Time
    Financially sound

    Cons

    Denunciatory Managerial Style
    Seniority and experience is not valued
    High turnover in mid-level management due to burn out

    Advice to ManagementAdvice

    Start valuing long term employees
    Treat employees as assets not liabilities

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good company, but room for improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst II in Worcester, MA
    Current Employee - Financial Analyst II in Worcester, MA

    I have been working at Hanover Insurance full-time (more than 3 years)

    Pros

    - Company is small enough that you can still make an impact by putting in the effort. No need to worry about being another face in the crowd.
    - Senior level management is knowledgeable and have bought into the vision and strategy of the company. The messaging from them is consistent.
    - Most of the people are exceedingly pleasant, friendly, and approachable. It's easier to get through the day when you don't feel isolated or like a worker drone
    - There are office politics, but less than I have seen elsewhere.

    Cons

    - The career ladder isn't there. Many analysts report directly to one of the numerous VPs w/o clear career path forward.
    - Antiquated systems, need to know how to use work-arounds to compile relevant data. Technology group is generally seen as a hindrance in completing tasks rather than a partner, so individual groups create their own work-arounds that are unique to the group.
    - Some people are just collecting a paycheck, and it's noticeable.
    - Cafeteria is not good. The place can't even make pizza right...

    Advice to ManagementAdvice

    - Invest in improving systems that will last us the next 10 years, not the next 10 months.
    - Senior management should try to be more visible. You rarely see most of them around the building. Even if you do, the interactions with most of them normally don't seem very warm or inviting.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Hanover Insurance

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