Harbor Freight Tools

  www.harborfreight.com
  www.harborfreight.com
There are newer employer reviews for Harbor Freight Tools

1 person found this helpful  

Mostly good

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Cashier in Oklahoma City, OK
Current Employee - Cashier in Oklahoma City, OK

I have been working at Harbor Freight Tools part-time (less than an year)

Pros

As many hours as you want just about, always something to keep you busy, fun co workers, will work with your schedule, discount on things in the store, and friendly management.

Cons

There isn't a whole lot of bad, except their POS system and things get kind of boring sometimes. Their POS system is very old, people kept saying that they would be getting new computers and systems. I was told that would happen months ago and it has not. The system is so old it is confusing. Also, the work sometimes is mindless. Like SRR. If you like something that keeps you busy and entertained, this is not for you. But if your just looking for something to fill the time and don't really mind doing mindless work, then it's not to bad. Also, if you're working at a register, anytime you need a return, a pickup, change or have a tax exempt(mind you, you have these a LOT!) you have to call for a manager, wait on them to finish what their doing, and have them come up to the register, while the customer waits, sometimes for longer than need be amounts of time.

Advice to ManagementAdvice

Update the computer systems, it will not only save you problems but also save you time trying to train people how to use the system. Transactions would go through so much more smoothly.

Recommends
No opinion of CEO

361 Other Employee Reviews for Harbor Freight Tools (View Most Recent)

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  1. 1 person found this helpful  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Harbor Freight Tools part-time (more than an year)

    Pros

    Earn commission and paid time off as a part time associate.

    Cons

    Procrastination with scheduling
    Lack of communication
    Advancement/reviews based on favoritism, not performance
    Weak salary increases

    Advice to ManagementAdvice

    Tune in to dedicated performers and harness their skills. Listen to employee concerns and grievances and be proactive (including a very poor and dismal human resources department).
    To corporate management: stop couponing the same items and make a flat sale price for ads, as it deters many customers from returning - much like dealing with mail in rebates. Revamp your merchandising and advertising department; they are quite outdated. Focus more on customer service, instead of "busy work" and trivial projects.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Not too bad to work for as long as you hit your daily commission rates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Customer Service in Centereach, NY
    Current Employee - Sales Associate/Customer Service in Centereach, NY

    I have been working at Harbor Freight Tools part-time (more than an year)

    Pros

    Good starting wages, advancement opportunities

    Cons

    Demand to sell memberships and warranty plans
    Store managers tend to be high strung

    Recommends
    Positive Outlook
    Disapproves of CEO
There are newer employer reviews for Harbor Freight Tools

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