311 Employee Reviews (View Most Recent)

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3 people found this helpful  

Good company to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager
Current Employee - Store Manager

I have been working at Harbor Freight Tools full-time for more than 5 years

Pros

reasonable work schedule, good bonus structure for management

Cons

upper management let there egos make poor decisions(regional level).

Advice to ManagementAdvice

Value your good managers/employees who are always there when needed. Also, you can't retain good employees by giving them a 15 hours a week work schedule.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Harbor Freight Tools

  1. 3 people found this helpful  

    casher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casher  in  Garden Grove, CA
    Current Employee - Casher in Garden Grove, CA

    I have been working at Harbor Freight Tools part-time for more than 3 years

    Pros

    My present store managers are extremely helpful and respectful. Flexible scheduling. As a senior working part time. I really can't think of working anywhere else.

    Cons

    Understaffed, (creates very poor customer service) pitiful pay, warranty company is getting worse and worse, mail card procedure is ridiculous. As a cashier I have to ask so many questions (or risk being written up) that I was standing there talking long after I'd finished ringing up items. Mandatory we play the radio in store and I smile every time I hear the Lowe's or Home Depot ads. Relying on mailing advertisements shows they are still a mail order company. Easily one of the biggest wastes of money I have ever seen – keep asking the same customers to fill out a mailing card. They want 300 a day and we do not get three hundred NEW customer a day, really a stupid idea. Most of my regulars feel sorry for me having to ask every time. Inside Track Club membership is completely bogus, if you receive a Sunday paper you'll get coupons better than the ones you have to pay for. Parking Lot Sale a lot of work but customer seam to like it. However there are no bargains, just same prices without needing coupons.

    Advice to ManagementAdvice

    Treat those appointed under you with respect, some upper managers walk in and never even say Hello to the floor personal. To good to talk to the peons

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Harbor Freight Tools

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources  in  Calabasas, CA
    Current Employee - Human Resources in Calabasas, CA

    I have been working at Harbor Freight Tools full-time for more than 5 years

    Pros

    Great work schedule, flexible hours if you are an exempt employee, decent benefits package and paid time off. Company is growing, room for growth at the store level.

    Cons

    Plenty of turnover in upper management/executive level at the corporate office. HR department needs a solid leader that understands what the employees need in order to be successful. Lack of recognition to corporate employees that actually do their work instead of "brown-nosing" to their boss.

    Advice to ManagementAdvice

    Hire better managers that know how to get the best out of their employees. There are plenty of employees that skate by doing less than average work while high performing employees are not recognized.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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