There are newer employer reviews for Harbor Freight Tools

 

Great, if with right management!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Head Cashier in Los Angeles, CA
Current Employee - Head Cashier in Los Angeles, CA

I have been working at Harbor Freight Tools full-time (more than an year)

Pros

Customer Service is expected at a low bar, but if you love to help people it's a great place to wow customers!
One of last companies that offers profit from non-merch sales!
Run into a lot of creative professionals!

Cons

It's growing and still creating it's management identity.
Lack of positive culture, a lot of former Home-Depot management (Those that were shed in HD's change.)

Advice to ManagementAdvice

Consistency, clear direction through HQ to Retail Associates and active managers (not passive)

Doesn't Recommend
Positive Outlook
Approves of CEO

334 Other Employee Reviews for Harbor Freight Tools (View Most Recent)

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  1. 2 people found this helpful  

    Good experience but wouldn't work there again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Kalamazoo, MI
    Former Employee - Sales Associate in Kalamazoo, MI

    I worked at Harbor Freight Tools part-time (more than an year)

    Pros

    Will match 401k, very flexible with scheduling, GREAT sick and PTO pay -it's based on how many hours you work and I only worked part time but earned almost 100 in a year. Started me at above minimum wage for cashier position and I moved up to assistant head cashier in about 9 months. Also there is small commission for warranties and memberships that you can sell to customers.

    Cons

    Corporate makes a lot of mistakes with sales tags, POGs, information, coupons, etc. Products are low quality so we got A LOT of returns and sometimes unhappy customers. A lot of pressure on the daily percentage goals for warranties and memberships.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Opportunities to advance career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Harbor Freight Tools full-time (more than 5 years)

    Pros

    HFT is opening many stores every year and has lots of opportunities to advance your career. I also found the compensation to be good once I had been there awhile.

    Cons

    HFT has change a lot of over the years. The company seems to have a lot of negativity flowing down from corporate and upper management.

    Advice to ManagementAdvice

    Work on creating a positive environment where employees enjoy working for HFT.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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