Pros

lots of hours available to work, the basic tasks of work are very easy, the hours aren't too horrific like at McDonald's or Blockbuster, the store is closed on holidays unlike other places, managers can be very friendly and easy to get along with

Cons

rude and impatient customers, low pay, greasy environment, high temperature in the kitchen area, coworkers that don't care or very low intelligence, uniforms that you have to pay to have cleaned, not much room for promotion to satisfying job

Advice to Senior Management

if they really want to be fast casual and not fast food they should modify restaurants to mirror this change, i.e. get rid of drive thru lane