Harris Interactive – “Way too many layers internally”

Pros

Great online database of poll participants
Good reputation in the market research field
Innovative research methods
Good work life balance

Cons

Way too many layers of management
No internal communication between divisions
Internal fueding way too prevalent to have any level of success

Advice to Senior Management

Offer more opportunity for career growth by creating individual growth plans for every employee. Allow researchers to be researchers and not make them into sales people